Specifications

Task: assigning user permissions CentreVu CMS Administration
Viewing, assigning, deleting, or changing split/skill access 9-17
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Viewing, assigning, deleting, or changing split/skill access
Steps ...........................................................................................................................................................................
1 On the controller window, select Tools | User Permissions.
The User Permissions selector window opens.
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2 In the ACD field, select the ACD for which you want to administer a
user’s split/skill access.
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3 Select User Permissions | Operations | Split/Skill Access.
The User Permissions Split/Skill Access input window opens.
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4 In the User ID field, type the ID of the user whose split/skill access
permissions you want to administer. This field is required.
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5 In the Splits/Skills field, type the split/skill names or numbers for which
you want to add, delete, or change splits/skills access permissions.
Names you want included in the report must first be assigned in the
Dictionary. You can use the drop-down list, a single-value input browse
window, or a multiple-value input browse window.