Specifications

Task: assigning user permissions CentreVu CMS Administration
9-1
9 Task: assigning user permissions
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Overview
Purpose
In this task you will find the following procedures:
• Assigning user data
• Viewing, assigning, deleting, or changing ACD access
• Viewing, assigning, deleting, or changing feature access
• Viewing, assigning, or changing main menu addition access
• Viewing, assigning, deleting, or changing split/skill access
• Viewing, assigning, deleting, or changing trunk group access
• Viewing, assigning, deleting, or changing vector access
• Viewing, assigning, deleting, or changing VDN access
Use the steps that follow to assign user permissions. Your CentreVu
®
CMS administrator login ID gives you read/write permissions for all
the CentreVu CMS features purchased by your company and for
ACDs (real and pseudo). Secondary administrators such as split/skill
supervisors may need only limited access to features and call center
entities.