Specifications
Task: administering exceptions CentreVu CMS Administration
Running a vector exceptions report 8-47
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Running a vector exceptions report
Overview
Use the vector exceptions report to see exceptions made in the past for
the vectors you select for the report. For each vector exception, the
report shows the time, vector, and type of exception.
Prerequisites
To run a vector exceptions report:
• The check box for the exception you want in the Exceptions field
of the Vector Exceptions window must be selected for the
reporting time period you choose.
• Exceptions must have occurred for the exception type you want
the report to cover.
Steps
To run an vector exceptions report:
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1 From the controller window, select Tools | Commands | Exceptions.
The Exceptions selector window opens.
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2 Select the ACD you want to run the report for from the ACD list box.
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3 Select Reports | Vector Exceptions.