Specifications

Task: administering exceptions CentreVu CMS Administration
Administering vector exceptions 8-29
Exceptions checking begins when a call enters the vector and ends
when the call connects to an agent, is abandoned, or is routed to another
destination.
Some exception types need an appropriate step in the vector. For
example, to get exceptions on unsuccessful Look Ahead Interflow
attempts, the vector must have at least one URXWHWR step that routes
calls to a remote switch.