Specifications

Task: administering your call center CentreVu CMS Administration
Running a trunk group members report 7-13
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Running a trunk group members report
Steps ...........................................................................................................................................................................
1 From the controller window, select Commands | Call Center
Administration or select Call Center Administration on the toolbar.
The Call Center Administration selector window opens.
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2 Select Operations | Trunk Group Members.
The Trunk Group Members input window opens.
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3 In the Trunk Groups field, type the numbers of the trunk groups you
want to view. (The report shows the trunk group number/name and trunk
number in the trunk group.) See online help for the valid numeric ranges
for your particular switch.
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4 Under Destination, select View Report on Screen or Print Report on,
then select Printer to print the report on any printer.
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5 On the Actions menu, select Run to generate the report.