Specifications
Task: automating your activities with scripting CentreVu CMS Administration
Scripting windows and actions 5-12
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Scripting windows and actions
Overview
Use these steps to create a script for one of the following:
• The input window for Dictionary, Exceptions, Maintenance,
CentreVu
CMS System Setup, Agent Administration, or Call
Center Administration actions
• An Add, Modify, or Delete action in Dictionary, Exceptions,
Maintenance,
CentreVu
CMS System Setup, Agent
Administration, or Call Center Administration
Steps to script an input
window
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1 Select the action on the Operations tab of the selector window for
Dictionary, Exceptions, Maintenance,
CentreVu
CMS System Setup,
Agent Administration, or Call Center Administration.
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2 Select Script in the selector window.
The Save as Script window opens. The file type is set to Interactive and
cannot be changed.