Specifications

Task: automating your activities with scripting CentreVu CMS Administration
5-1
5 Task: automating your activities
with scripting
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Overview
Purpose
In this task you will find the following procedures:
• Using Save as Script
• Scripting reports
• Scripting the export of report output
• Scripting a report saved as HTML
• Scripting windows and actions
Prerequisites
When you create an automatic script on a PC, the PC must be running
when the script is scheduled to run.
Permissions
The user whose login session is used to run a script must have
permission to perform the action.
Use the procedures that follow to automate actions such as changing an
agent's skills, running reports, and exporting report data.