Specifications

Task: naming your call center entities in the Dictionary CentreVu CMS Administration
Running Dictionary reports 3-65
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Running Dictionary reports
Overview
You can generate a report on most sections of the Dictionary. You can
have sections of the Dictionary printed, sent to a file, or displayed.
Steps
To display or print a report on one of the Dictionary items listed on the
Reports tab:
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1 From the controller window, select Commands | Dictionary or select
Dictionary on the toolbar.
The Dictionary selector window opens.
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2 Select the Reports tab.
The Reports selector window opens.