Specifications

Task: naming your call center entities in the Dictionary CentreVu CMS Administration
Viewing CentreVu CMS database items 3-53
The Standard CMS Items input window opens.
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3 In the Database item field, type the name of the database that you want
to look up.
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4 In the Description field, type a description of the item.
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5 In the Table field, limit the search for a database item to a single table.
If you leave this field blank, all database items are searched.
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6 On the Actions menu, select Add to add your changes to the Dictionary.
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7 When you are done viewing the database items, close the window.
E
ND OF STEPS
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Reference
You use these database items when creating designer or custom reports.
See CentreVu Report Designer 585-215-859 and CentreVu CMS
R3V5 Custom Reports 585-215-822 for more information.