Specifications

Task: naming your call center entities in the Dictionary CentreVu CMS Administration
Viewing, adding, or changing logout reason code names 3-45
Reference
Logout reason code names display in the agent login/logout and agent
trace historical reports. If you make changes to logout reason code
names, you must exit the report and rerun it to see the new name. See
“Task: running, printing, exiting, and restarting a report” for more
information
You can script the Logout Reason Codes window and schedule the
script. See “Task : automating your activities with scripting” for more
information.