Instruction manual

Database Tables CentreVu® CMS Open Database Connectivity
Split/Skill Database Items 3-33
OUTFLOWCALLS
(contd)
For Generic 2 switches without vectoring,
outflows are counted when calls intraflow to
another split or extension.
For Generic 2 switches with vectoring
(except for Generic 2.2 with EAS), outflows
are counted if:
●
the call was routed to another VDN
●
the call is routed to a number
●
the call queued to another split (using
“queue to main” or “check backup”).
For Generic 2 switches with vectoring,
without EAS, this is the number of
CALLSOFFERED that were redirected to
another destination while queued to this
split/skill. This can happen if:
●
the call intraflowed or interflowed
●
the split/skill call forwarding was active
●
the call queued to another split.
For Generic 2.2 switches with EAS,
outflows are counted if:
●
the call was routed to another VDN
●
the call is routed to a number
●
the call is queued to this skill which is a
“nonzero” skill as primary and then is
queued to the “zero” skill
●
a call is queued to this skill which is a
“zero” skill and then is queued to a
“nonzero” skill
●
the call is queued to this skill as primary
and then is subsequently queued to
another skill.
OUTFLOWCALLS includes
INTERFLOWCALLS, NOANSREDIR, and
SLVLOUTFLOWS.
C integer;
smallint
in hsplit
table
4 bytes,
2 bytes
in hsplit
table
OUTFLOWTIME The time all OUTFLOWCALLS waited in
queue or ringing before being redirected.
C integer 4 bytes
Database Item Description
Data
Type
Column
Type
Length