Instruction manual

Database Tables CentreVu® CMS Open Database Connectivity
Split/Skill Database Items 3-15
AUXOUTOFFCALLS
The number of AUXOUTCALLS that were
made to a destination outside the switch. If
such calls are placed by an adjunct on behalf
of an agent, they are also counted as
AUXOUTADJCALLS.
Available for external calls with Generic 2.2
and Generic 3 switches.
C integer;
smallint
in hsplit
table
4 bytes,
2 bytes
in hsplit
table
AUXOUTOFFTIME The length of talk time of all
AUXOUTOFFCALLS (does not include
AUXOUTOFFCALLS spent on hold).
AUXOUTOFFTIME is included in
AUXOUTTIME.
Available for external calls on Generic 2.2
and Generic 3 switches.
C integer 4 bytes
AUXOUTTIME The length of talk time of all
AUXOUTCALLS. AUXOUTTIME does not
include hold time on Generic 2.2 and Generic
3 switches.
AUXOUTTIME includes AUXOUTOFFTIME.
C integer 4 bytes
Database Item Description
Data
Type
Column
Type
Length