Instruction manual

ODBC Driver and Installation CentreVu® CMS Open Database Connectivity
Desktop Computer Client Configuration 2-29
Configure a New
ODBC Data
Source
2
The CMS data source is now associated with the OpenLink Generic 32
bit driver
. Specific server and database access must now be configured
through the generic
OpenLink Setup dialog box, shown in the following
figure.
Configure a New
ODBC Data Source
Procedure
2
To configure your ODBC driver software to access CMS data, complete
the following steps:
1. In the
Datasource: Name field, enter a descriptive name for your
data source. In a multi-site call center situation, you can use this
field to differentiate between call center locations.
2. In the
Datasource: Comment field, you may optionally enter “Call
Management System” (or other information related to the CMS data
source).
3. In the
Provider: Type field, enter one of the following or select from
the pull-down list:
●
Informix 5
●
Informix 7.1
●
Informix 7.2
4. In the Provider: Protocol field, enter, or select from the pull-down
list:
TCP/IP
5. In the
Provider: Hostname field, enter the name of your database
host machine (example: CMS server).