Instruction manual

CentreVu CMS Open Database Connectivity
GL-29
UNIX System/
Solaris System
A multi-user computer operating system that supports CMS. A user can
access the
UNIX system from the SLK.
UNKNOWN An agent state in which CMS does not recognize the current state.
A trunk state in which CMS does not recognize the state of the trunk.
UNSTAF See
Unstaffed .
Unstaffed (UNSTAF) An agent state in which the agent is not logged in and, therefore, is not
being tracked by CMS.
Update A process used to modify a customer’s existing software release in order
to give the customer additional functionality or to fix a problem. The
update process involves downloading CMS update files from a cartridge
tape to hard disk, and installing the new files.
Upgrade A process used to move an existing CMS customer from one
release/load to another, giving the customer the additional functionality
provided in the new release. Depending on which release the customer is
upgrading from, and to, the upgrade may involve upgrading the software
only, or may involve upgrading software and hardware. When an upgrade
involves a major release, then data migration may be a necessary part of
the upgrade procedure.
User Application A user application is the software on the user’s PC that the data is being
accessed for. For example, a user may want to access data in the CMS
database for use in
Microsoft Excel. The user generates a query from the
embedded data querying function in the application. The data returned
from the CMS database can then be used to generate a spreadsheet.
User ID The login ID for a CMS user.
User Permissions A CMS subsystem that allows the CMS administrator to define user
access permissions.
User Window A window you can move, size, or scroll. It may contain input fields,
reports, or help information.
VDN See
Vector Directory Number .
Commands