Instruction manual
Database Tables
CentreVu®
CMS Open Database Connectivity
Exceptions Historical Database Items 3-164
Vector
Exceptions
Database Items
3
The following table describes the historical Vector Exceptions database
items. They apply to the Vector Exceptions (
vecex
) table. Vector
exceptions are available only with the Vectoring feature.
VDN VDN for which the exception occurred or that
carried the malicious call.
char(6) 6 byte
ASCII
text
string
VECTOR Vector number associated with this VDN or for
which the exception occurred.
smallint 2 bytes
Database Item Description
Column
Type
Length
Database Item Description
Column
Type
Length
ACD (index) The ACD number for which data was collected. smallint 2 bytes
EXTYPE The type of exception that occurred:
Numerical
Value Type
30 Number calls in an ACD split/skill
queue
32 Number calls abandoned while in
the vector
72 Number calls forced busy
73 Number calls disconnected
74 Number unsuccessful lookahead
interflow attempts
75 Number unsuccessful adjunct
routing attempts
80 Time in vector (min)
81 Time in vector (max)
smallint 2 bytes
ROW_DATE The date for which data was collected or which
the exception occurred.
date 4 byte
Informix
date
ROW_TIME The time at which the exception occurred. smallint 2 bytes
SEQNO The sequence number of this exception record. integer 4 bytes