Instruction manual
Database Tables
CentreVu®
CMS Open Database Connectivity
Call Record Database Items 3-145
ECS Cross-
Reference
3
The following table lists which of the ECS releases support the Call
Record database items.
Database Item
G3V2/
G3V3
G3V4 ECS R5 ECS R6 ECS R7 ECS R8
ACD X X XXXX
ACWTIME X X XXXX
AGT_RELEASED X X XXXX
ANSHOLDTIME X X XXXX
ANSLOGIN X X XXXX
ANSREASON X X XXXX
ASSIST X X XXXX
AUDIO X X XXXX
CALLID X X XXXX
CALLING_II XXXX
CALLING_PTY X X XXXX
CONFERENCE X X XXXX
CONSULTTIME X X XXXX
DA_QUEUED X X XXXX
DIALED_NUM X X XXXX
DISPIVECTOR X X XXXX
DISPOSITION X X XXXX
DISPPRIORITY X X XXXX
DISPSKLEVEL X (EAS) X X X
DISPSPLIT X X XXXX
DISPTIME X X XXXX
DISPVDN X X XXXX
DURATION X X XXXX
EQLOC X X XXXX