Instruction manual

Database Tables CentreVu® CMS Open Database Connectivity
Agent Trace Database Items 3-130
AUXREASON
X X XXXX
CALLER_HOLD X X XXXX
CALLING_II XXXX
CALLING_PTY X X XXXX
CONFERENCE X X XXXX
DIGITS_DIALED X X XXXX
DIRECTION X X XXXX
DURATION X X XXXX
EVENT_TIME X X XXXX
EXT_CALL_ORIG X X XXXX
KEYBD_DIALED X X XXXX
LOGID (index) X X XXXX
LOGOUTREASON X X XXXX
MCT X X XXXX
RECONNECT X X XXXX
ROW_DATE X X XXXX
SPLIT X X XXXX
STARTTIME X X XXXX
TRANSFERRED X X XXXX
UCID XXX
WMODE_SEQ X X XXXX
WORKCODE X X XXXX
WORKMODE X X XXXX
Database Item
G3V2/
G3V3
G3V4 ECS R5 ECS R6 ECS R7 ECS R8