Instruction manual

Database Tables CentreVu® CMS Open Database Connectivity
Vector Database Items 3-96
LOOKFLOWCALLS
The number of INTERFLOWCALLS that
were redirected by way of the Lookahead
Interflow feature.
Available on Generic 2.2 and Generic 3
switches with the Lookahead Interflow
feature.
C integer;
smallint in
hvector
table
4 bytes;
2 bytes in
hvector
table
NETDISCCALLS The number of disconnected calls for the
reply step in BSR.
Requires the
DEFINITY ECS R6 .
C integer;
smallint in
hvector
table
4 bytes;
2 bytes in
hvector
table
NETPOLLS The number of network polls for the
consider steps in BSR.
Requires the
DEFINITY ECS R6 .
C integer;
smallint in
hvector
table
4 bytes;
2 bytes in
hvector
table
OTHERCALLS The number of INCALLS that were
redirected out of the vector, given a busy
signal, or were disconnected.
OTHERCALLS includes BUSYCALLS,
DISCCALLS, and OUTFLOWCALLS.
OTHERCALLS = INCALLS - ACDCALLS
- ABNCALLS
C integer;
smallint in
hvector
table
4 bytes;
2 bytes in
hvector
table
OTHERTIME The amount of time OTHERCALLS spent
in the vector until the disposition was
known and the call left the vector.
OTHERTIME includes BUSYTIME,
DISCTIME, and OUTFLOWTIME.
C integer 4 bytes
OUTFLOWCALLS The number of INCALLS that were
redirected to another destination by way of
a “go to vector'' command or by a ''route
to'' or ''adjunct routing'' command to a
destination other than a split/skill or direct
agent. (Calls that route to a split/skill or
direct agent by way of a “route to,'' “adjunct
routing,'' or “messaging split/skill''
command are still tracked in the vector.)
OUTFLOWCALLS includes GOTOCALLS
and INTERFLOWCALLS.
C integer;
smallint in
hvector
table
4 bytes;
2 bytes in
hvector
table
Database Item Description
Data
Type
Column
Type
Length