Instruction manual

Database Tables CentreVu® CMS Open Database Connectivity
Vector Database Items 3-94
GOTOCALLS
The number of OUTFLOWCALLS that
were redirected to another vector by way
of a “go to vector” command.
Available on Generic 2.2 and Generic 3
switches and on the ECS.
C integer;
smallint in
hvector
table
4 bytes;
2 bytes in
hvector
table
GOTOTIME The amount of time all GOTOCALLS
spent in this vector before being redirected
to another vector.
Available on Generic 2.2 and Generic 3
switches and on the ECS.
C integer 4 bytes
INCALLS The number of inbound calls that were
processed by this vector.
INCALLS includes ABNCALLS,
RINGCALLS, INFLOWCALLS, and
OTHERCALLS.
INCALLS = ACDCALLS + ABNCALLS +
OTHERCALLS.
C integer;
smallint in
hvector
table
4 bytes;
2 bytes in
hvector
table
INCOMPLETE This item indicates whether or not data is
complete for this collection interval. Data is
incomplete whenever the link goes down
and whenever tracking is aborted for calls
due to trunk failures (Generic 2), the trunk
going maintenance busy with a call active
(Generic 3 and the ECS), protocol failures
with data collection active, or when
split/skill or VDN call profile is changed
with data collection active. The value for
interval tables indicates whether data is
incomplete for the interval
(0 = N0, 1 = YES). The value in the daily,
weekly, and monthly tables indicates the
number of incomplete intervals in the day,
week, or month.
C smallint 2 bytes
INFLOWCALLS The number of calls that were redirected to
this vector by way of a “go to vector” or a
“route to” VDN command, or by redirection
on no answer to a VDN.
C integer;
smallint in
hvector
table
4 bytes;
2 bytes in
hvector
table
Database Item Description
Data
Type
Column
Type
Length