Instruction manual

Database Tables CentreVu® CMS Open Database Connectivity
Trunk Database Items 3-85
LOC_ID
The
DEFINITY location ID that is associated
with a trunk. A location ID is not directly
assigned to a trunk; instead, it is assigned to a
port network (on the ‘ch cabinet x’ form), and
therefore, each trunk whose equipment location
belongs to that port network will be associated
with that port network’s location ID. Valid values
are 01-44.
C integer 4 bytes
MBUSYTIME The total time during the collection interval that
this trunk was maintenance busy.
C integer;
smallint
in htrunk
table
4 bytes;
2 bytes
in htrunk
table
O_ABNCALLS The number of OUTCALLS on this trunk that
were offered by an adjunct as split/skill or direct
agent ACD calls and were answered then
abandoned by the far end before talking to an
agent.
Available on Generic 2.2 switches with the ASAI
Gateway Interface feature and Generic 3
switches with the ASAI feature.
C integer;
smallint
in htrunk
table
4 bytes;
2 bytes
in htrunk
table
O_ACDCALLS The number of OUTCALLS from this trunk that
were offered by an adjunct as split/skill or direct
agent ACD calls and were answered by an
agent.
Available on Generic 2.2 switches with the ASAI
Gateway Interface feature and Generic 3
switches with the ASAI feature.
C integer;
smallint
in htrunk
table
4 bytes;
2 bytes
in htrunk
table
O_OTHERCALLS The number of OUTCALLS on this trunk that
were not answered as ACD split/skill calls or
abandoned. These include extension out calls,
forced busy calls, short outgoing calls, and calls
with unknown dispositions.
O_OTHERCALLS includes SHORTCALLS.
C integer;
smallint
in htrunk
table
4 bytes;
2 bytes
in htrunk
table
OUTCALLS The number of outbound calls that were carried
by the trunk and were completed during the
collection interval.
OUTCALLS = O_ACDCALLS + O_ABNCALLS
+ O_OTHERCALLS.
C integer;
smallint
in htrunk
table
4 bytes;
2 bytes
in htrunk
table
Database Item Description
Data
Type
Column
Type
Length