Instruction manual
Preface
CentreVu®
CMS Open Database Connectivity
Related Documents P-4
Related Documents 0
The following documents can help you use the
CentreVu
CMS software
to its maximum capability. Those most closely related to this document
are the Reports and Report Designer documents.
●
CentreVu
CMS R3V8 Administration
(585-210-910)
●
CentreVu
CMS R3V5 Custom Reports
(585-215-822, Issue 2)
●
CentreVu
CMS R3V8 External Call History Interface
(585-210-912)
●
CentreVu
CMS R3V8 Upgrades and Migrations
(585-210-913)
●
CentreVu
CMS R3V8 Software Installation and Maintenance
(585-210-866)
●
CentreVu
CMS R3V8 Hardware Maintenance and Troubleshooting
(585-210-919)
●
CentreVu
CMS R3V8 Sun
*
Enterprise 3500
†
Hardware Installation
and Setup
(585-210-873)
●
CentreVu
CMS R3V8 Sun Enterprise 3500 System (Connectivity
Diagram)
(585-210-877)
●
CentreVu
CMS R3V8 Sun Enterprise 3500 Maintenance and
Troubleshooting
(585-210-875)
●
CentreVu
Report Designer Version 8 User Guide
(585-210-930)
●
CentreVu
Supervisor Version 8 Reports
(585-210-929)
●
CentreVu
®
CMS R3V8 Database Items and Calculations
(585-210-939)
●
CentreVu
CMS R3V8 Documentation CD-ROM
(585-210-926)
●
Lucent Call Center Change Description
(585-210-925).
*Sun is a registered trademark of Sun Microsystems, Inc.
†Enterprise 3500 is a registered trademark of Sun Microsystems, Inc.