Instruction manual

Preface
CentreVu®
CMS Open Database Connectivity
Related Documents P-4
Related Documents 0
The following documents can help you use the
CentreVu
CMS software
to its maximum capability. Those most closely related to this document
are the Reports and Report Designer documents.
CentreVu
CMS R3V8 Administration
(585-210-910)
CentreVu
CMS R3V5 Custom Reports
(585-215-822, Issue 2)
CentreVu
CMS R3V8 External Call History Interface
(585-210-912)
CentreVu
CMS R3V8 Upgrades and Migrations
(585-210-913)
CentreVu
CMS R3V8 Software Installation and Maintenance
(585-210-866)
CentreVu
CMS R3V8 Hardware Maintenance and Troubleshooting
(585-210-919)
CentreVu
CMS R3V8 Sun
*
Enterprise 3500
Hardware Installation
and Setup
(585-210-873)
CentreVu
CMS R3V8 Sun Enterprise 3500 System (Connectivity
Diagram)
(585-210-877)
CentreVu
CMS R3V8 Sun Enterprise 3500 Maintenance and
Troubleshooting
(585-210-875)
CentreVu
Report Designer Version 8 User Guide
(585-210-930)
CentreVu
Supervisor Version 8 Reports
(585-210-929)
CentreVu
®
CMS R3V8 Database Items and Calculations
(585-210-939)
CentreVu
CMS R3V8 Documentation CD-ROM
(585-210-926)
Lucent Call Center Change Description
(585-210-925).
*Sun is a registered trademark of Sun Microsystems, Inc.
†Enterprise 3500 is a registered trademark of Sun Microsystems, Inc.