User`s guide

[F3] Alarm On/Off (Audible Alarm On/Off)
You can choose to have your PC beep every time an exception message,
system message, or error message appears. The word
ON in this field means
the PC beeps.
alarm is
ON.
Action: ●
The word OFF means the PC does not beep. Initially, the
Press [F3] to change the value that appears in the Audible
Alarm field on your screen.
[F4] Return Thresh (Transfer Return Threshold)
The Transfer Return Threshold is the maximum number of times a CMS call
will ring at an agent’s voice terminal before being returned to CMS for
transfer to another agent. The initial value for the Transfer Return Threshold
is 5 rings.
Prompt: TRANSFER RETURN: (1-9 rings):__
Action: 1 Enter the number of times (1 through 9) a CMS call should
ring at an agent’s voice terminal before being returned to
CMS.
2 Press [F8] (labeled “Enter Data”).
[F5] Verify On/Off (CMS-Port Personal Line Button Verification)
If CMS-Port Personal Line Button Verification is on, CMS will check to see if
the Personal Line appearances of CMS trunks are correctly administered on
PC jack CU1. This verification occurs when call management is started, and
can last up to four minutes. The word
ON means that verification is enabled.
The word
OFF means the verification procedure is disabled. Initially,
verification is
ON.
Action:
● Press [F5] to change the value that appears in the CMS-Port
Personal Line Verify field on your screen.
[F8] Admin Menu (Administration Menu)
Press this function key to return to the Administration Menu screen.
[F10] Help
Press this function key to display a Help screen for the Set Options screen.
4-50 Setting Options