User`s guide

Renaming a Shift Configuration
To name or rename a configuration, press [F3] (labeled “Rename Config” ) on
the Configuration List screen.
Configuration names can contain up to 10
letters, numbers, or special characters. Spaces are not allowed, so you may
want to use hyphens or underlines instead. Renaming a configuration
"UNUSED", will clear the configuration.
Prompt:
RENAME CONFIGURATION: Config # (1-6): _ New Name:
Action: 1
2
3
Enter the configuration number (1 through 6).
Enter the new name (up to 10 letters, numbers, or special
characters).
NOTE: A startup configuration cannot be renamed
“UNUSED,” and results in an error message if you attempt to
do so.
Press
[F8] (labeled “Enter Data”).
Selecting a Startup Configuration
You can select one of the six shift configurations to be invoked automatically
during the CMS call management startup procedure. Don’t select a startup
configuration, however, if you want to choose a configuration each time you
begin call management.
Press
[F4] (labeled “Choose Startup”) on the Configuration List screen to
choose this activity.
Prompt:
CHOOSE STARTUP CONFIGURATION: Config # (1-6 or ‘-’ for none):___
Action:
1 Enter the number of the configuration you want to use as the
startup configuration, or enter a hyphen (-) if you don’t want a
startup configuration.
2 Press [F8] (labeled “Enter Data”). The word (Startup) appears
to the right of the configuration you selected.
4-46 Administering CMS