User`s guide

[F3] Set Thresh (Set Intraflow Threshold)
Press this function key to display the prompt that allows you to set the
Intraflow Threshold for a split. This threshold sets the number of seconds the
oldest call waits in a main split’s queue before becoming eligible for intraflow.
You need reasonable thresholds for your main splits. For more information
on choosing your thresholds, see “Administering Call Flow” earlier in this
section. The initial setting is 30 seconds.
Prompt:
SET CALL FLOW THRESHOLD: Split # (1-6):__ Threshold (0-999 sec):__
Action:
1 Enter a split number (1 through 6).
2 Enter a number of seconds (0 through 999).
3 Press [F8] (labeled “Enter Data”).
[F7] Config Screen (Configuration Screen)
Press this function key to return to the Configuration screen after you have
finished administering call flow.
[F10] Help
Press this function key to display a Help screen for the Configure Call Flow
screen.
Building or Editing Shift Configurations 4-43