User`s guide

[F2] Chg Max Msg Len (Change Maximum Message Length)
The CMS software uses the maximum message length field to determine if
each voice announcement unit is hanging up after playing the Day Service
delay message. When you first administer an announcement, CMS gives this
field an initial setting of 10 seconds.
To determine the maximum message length of your Day Service message,
time the period beginning when the voice announcement unit answers the
call and ending when the voice announcement unit disconnects from the call.
NOTE: If the maximum message length you enter is less than the
actual Day Service delay message, CMS will indicate that the voice
announcement unit is broken when it is actually working properly.
Prompt:
Maximum Message Length in Seconds (1-999):____
Action:
1 Enter the maximum message length in seconds.
2 Press [F8] (labeled “Enter Data”).
IMPORTANT: When recording an announcement, leave three to four
seconds of silence at the beginning of the message to allow time for
CMS to connect the caller to the voice announcement unit.
Remember to include this time in the maximum message length.
[F3] Change Condtn (Change Announcement Condition)
The ANNC CONDTN column on the Assign Announcement screen contains
an entry for each voice announcement unit that has been administered. The
entries are BROKN (broken), REMVD (removed), or AVAIL (available). Only
CMS can change the entry to BROKN. CMS automatically changes the
Announcement Condition field to BROKN if it detects a problem with the
associated voice announcement unit.
To remove an announcement unit from service (for instance, to change the
message or repair the unit), press the Change Announcement Condition
function key to change the Announcement Condition field to REMVD. Calls
are not transferred to announcement units that are broken or removed. You
also use the Change Announcement Condition function key to indicate an
announcement unit is available (AVAIL), that is, back in service and ready to
receive calls.
Press
[F3] (labeled “Change Condtn”) until the condition you want appears.
[F4] Ln Gp A Asgn/Rmv (Line Group A Assign/Remove)
[F5] Ln Gp B Asgn/Rmv (Line Group B Assign/Remove)
[F6] Ln Gp C Asgn/Rmv (Line Group C Assign/Remove)
[F7] Ln Gp D Asgn/Rmv (Line Group D Assign/Remove)
Use these function keys to assign a voice announcement unit to one or more
line groups. You also use these keys to remove voice announcement units
that have been previously assigned to a line group.
4-24 Administering CMS Lines and Line Groups