User`s guide

ADMINISTER QUEUED To administer transfer-queue lines:
TRANSFER SCREEN
● Keep the Transfer-into-Queue Planning Form handy.
● Press the function key for the activity you want to perform
NOTE: When you add, remove, or move a transfer-queue line, or add,
remove, or change the sub-group of a transfer-queue line, inaccuracies
may occur in the historical data. Therefore, if you have been managing
calls with CMS and decide to make changes to transfer-queue line
administration, print any outstanding historical reports before you make
the changes. (See Section 7, “Generating CMS Reports.”) If you archive
the data, be sure to copy the old system tables as well. (For more
information, see Section 8, “Archiving Data.”)
If you add or remove a transfer-queue line, or if you change the port or
trunk number of the associated Loop Start trunk, or the PDC or port
numbers of its associated single line station, CMS prompts you to print
System 25 administration instructions when you attempt to exit CMS
administration. You must print the administration instructions and have
your System 25 Administrator administer System 25 to reflect these
changes. Otherwise, CMS may not function properly. For more
information, see “Printing System 25 Instructions, ” later in this section.
[F1] Add Xfr Que Line (Add Transfer-Queue Line)
Press this function key to display the prompts that allow you to add a
transfer-queue line.
Prompt:
ADD TRUNK PORT FOR XFR QUEUE: Grp (A-D): SubGrp: Port #:
Trunk#:
Action: 1
2
3
4
5
Enter the letter of the line group (A through D) to which the
transfer-queue line is to be assigned.
Enter up to two letters, numbers, or special characters for the
line sub-group in which the transfer-queue line is to be
included. Leave this field blank if there is to be no sub-group
assignment.
Enter the 5-digit System 25 port number of the trunk port
associated with the transfer-queue line.
Enter the 4-digit System 25 trunk number of the trunk port
associated with the transfer-queue line.
Press
[F8] (labeled “Enter Data”).
After the validation check has been passed, a second prompt appears:
Prompt: ADD SINGLE-LINE PORT: PDC: Port #:
Action:
1 Enter the System 25 PDC of the single-line port associated
with the transfer-queue line.
2 Enter the System 25 port number of the single-line port
associated with the transfer-queue line.
3 Press [F8] (labeled “Enter Data”).
4-16 Administering CMS Lines and Line Groups