User`s guide

Administering Stations
Administering stations with the CMS PC involves:
• Entering the System 25 PDC, port number, and voice terminal type for
each agent station (voice terminal)
• Entering the PDCs and port numbers for up to two supervisor stations
• Entering the PDCs and port numbers for the two PC jacks
• Removing agent stations no longer needed for CMS
• Changing the information associated with an agent station, supervisor
station, or PC jack, as needed
IMPORTANT: Port number and PDC assignments are made by the
System 25 Administrator. Changes in port number and PDC
assignments should not be made without consulting the System 25
Administrator. System 25 and CMS must reflect the same
assignments of port numbers, PDCs, and voice terminal type for
correct operation of CMS. If you make any additions, deletions, or
changes when administering stations that require System 25
administration, CMS prompts you to print System 25 administration
instructions when you attempt to exit CMS administration. You must
print the System 25 administration instructions and have your System
25 Administrator administer System 25 to reflect these changes.
Otherwise, CMS may not function properly. For more information,
see “Printing Administration Instructions,” later in this section.
Pressing [F1] (labeled “Admin Stations”) on the Administration Menu selects
the Administer Stations screen shown below.
ADMINISTER STATIONS
ADMIN CMS1.0 9:44a 04/19
AGENT STATIONS
PDC Port# Type PDC Port# TYPE
401 11101 304 411
11203 304
402
11102 304
412
11204 304
403 11103 304 413
11205 304
404 11104 304 414
11206 304
405 11105 304 415 11207 304
406 11106 304
416
11208 308
407 11107 304
417
11004 304
408 11108 304
418
11006 304
409 11201 304
424
10902 307
Other Connections
410
11202 304
USE
PDC Port #
SUPVR STA: 430 11001
431
11002
PC Jack CU1: 600 11003
PC Jack CU2: 601 11005
F10 - Help
F Add
F Remove F Change F Admin F Admin
F Admin
1 Agnt Stn 2 Agnt Stn 3 Agnt Stn
5 Supervsr 6 PC Jacks
8 Menu
4-6 Administering Stations