User`s guide
Removing Lines, Stations, or Voice Announcement Units
If there are lines, stations or voice announcement units that are no longer
needed for CMS, update the CMS Planning Forms with this information and
administer those changes on the appropriate CMS screens. Then generate a
Partial Print of System 25 administration instructions and give it to the
System 25 Administrator for administration.
AGENT STATIONS
If there is an agent station that is no longer needed for CMS, update the
Station Assignments Planning Form and delete the station from the CMS
Administer Stations screen. There will be no System 25 administration
instructions printout for this change, so you must be sure to remove the three
CMS Agent Status buttons (Available, ACW and Logged Out) from the voice
terminal implementation form (stored in the Administration Records binder)
and have the System 25 Administrator administer the change.
If the agent station was part of a DGC Group used for the CMS Contingency
Plan, delete the voice terminal from the System 25/CMS Direct Group Calling
List implementation form and have the System 25 Administrator administer
the change.
If the agent station has an Assist (Station-to-Station Message
Waiting) button, you may want to remove it and the corresponding Assist
button on the supervisor voice terminal.
REMOVING CMS LINES
If there is a Central Office trunk that is no longer needed for CMS, update
the Line Groups Planning Form and remove the line from the CMS
Administer Line Groups screen.
Remove the Personal Line button for the trunk from the appropriate “Ghost”
Voice Terminal for the CMS Contingency Plan implementation form. If you
have Service Monitoring administered for this line, update the System
25/CMS Supervisor Voice Terminal implementation form by removing the
Personal Line button administered for that line.
Generate a Partial Print of System 25 administration instructions and give the
computer-generated form and any updated hand-completed System 25/CMS
implementation forms to the System 25 Administrator for administration.
REMOVING TRANSFER-
If there is a transfer-queue line that is no longer needed for CMS, update the
QUEUE LINES
Transfer-into-Queue Planning Form and remove the line from the CMS
Admin Queued Transfer screen.
Remove the Personal Line button for the associated Loop Start Trunk from
the appropriate “Ghost” Voice Terminal for the CMS Contingency Plan
implementation form. If you have Service Monitoring administered for this
line, update the System 25/CMS Supervisor Voice Terminal implementation
form by removing the Personal Line button administered for that line.
Generate a Partial Print of System 25 administration instructions and give the
computer-generated form and any updated hand-completed System 25/CMS
implementation forms to the System 25 Administrator for administration.
10-8
Removing Lines, Stations, or Voice Announcement Units