User`s guide

Adding Lines, Stations, or Voice Announcement Units
CMS LINES
CMS AGENT AND
SUPERVISOR STATIONS
In general, when adding lines, agent stations, supervisor stations or voice
announcement units to CMS, update the CMS Planning Forms with the new
information, and complete the necessary System 25/CMS implementation
forms. (Refer to the CMS Planning Guide for instructions.) Then administer
CMS to reflect these additions, and generate a Partial Print.
Give the hand-completed System 25/CMS implementation forms and the
computer-generated forms to the System 25 Administrator so that System 25
can be administered to reflect these additions. (Instructions for coordinating
the information on these forms and using these forms to administer System
25 can be found in the CMS Installation and Startup Guide.)
When adding a line (that is, a Central Office trunk) to CMS, you need to
obtain the trunk number, trunk type, and System 25 port assignment from
the System 25 Administrator. Update the Line Groups Planning Form, and
complete a System 25/CMS Central Office Trunks implementation form.
Referring to the Line Groups Planning Form, administer the trunk on the
CMS Administer Line Groups screen. Then generate a Partial Print of
System 25 administration instructions.
NOTE: Add a Personal Line button for the trunk on the appropriate
“Ghost” Voice Terminal for the CMS Contingency Plan form. If
Service Monitoring is desired, add a Personal Line button for the
trunk on on the CMS Supervisor Voice Terminal implementation
form.
Give the hand-completed System 25/CMS implementation forms and the
computer-generated forms to the System 25 Administrator so that System 25
can be administered to reflect these additions.
When adding an agent or supervisor station, obtain the PDC and port
number from the System 25 Administrator. Update the Station Assignments
Planning Form and complete a System 25/CMS voice terminal implementation
form for the voice terminal. Enter the new information from the Station
Assignments Planning Form onto the CMS Administer Stations screen. Then
generate a Partial Print of System 25 administration instructions.
If you’re adding an agent station, remember to assign that agent to a DGC
Group so the agent station will be included in the Contingency Plan. Enter
the agent station on the appropriate System 25/CMS Direct Group Calling List
for the CMS Contingency Plan implementation form. Also, if you want to
use the Assist feature, remember to add a Station-to-Station Message Waiting
(Assist) button on both the agent and supervisor voice terminals.
NOTE: The addition of a supervisor station does not appear on the
Partial (or Full) printout. Be sure to complete a System 25/CMS
implementation form if you are adding a supervisor station.
Give the hand-completed System 25/CMS implementation forms and the
computer-generated forms to the System 25 Administrator so that System 25
can be administered to reflect these additions.
Adding Lines, Stations, or Voice Announcement Units
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