User`s guide

CMS Components

This section lists the hardware required for and trunks compatible with CMS.

HARDWARE COMPATABLE

WITH CMS

•

The following hardware and software are required for CMS:

AT&T System 25: Release 2

—

AT&T Personal Computer (PC), with the following characteristics:

Hard disk (10 MB and 512K RAM

minimum)

One floppy diskette drive

MS-DOS 3.2, Version 2.02 (or higher)

Keyboard

Monochrome or color monitor

AT&T Printer Model 473 (or compatible parallel printer)

AT&T CMS PC Interface Card

Two System 25-CMS floppy diskettes

At least two blank floppy diskettes

Agent voice terminals (any of the following):

—

5-Button Voice Terminal

10-Button Voice Terminal

10-Button Hands-Free Answer on Intercom (HFAI) Voice Terminal

10-Button Built-in Speakerphone (BIS) Voice Terminal

22-Button BIS Voice Terminal

34-Button Voice Terminal

34-Button Deluxe Voice Terminal

34-Button BIS Voice Terminal

34-Button Deluxe BIS Voice Terminal

34-Button BIS Voice Terminal with Display

34-Button Deluxe BIS Voice Terminal with Display

Direct Trunk Attendant Console (DTAC), a 34-Button Deluxe or

34-Button Deluxe BIS Voice Terminal

Switched Loop Attendant Console (SLAC), a 34-Button Deluxe BIS

with Display

Supervisor voice terminal:

– One 34-button Deluxe voice terminal is required. A second multiline

voice terminal may be needed.

For more information about selecting a voice terminal for yourself and for

the CMS agents, see Section 6, “Handling CMS Calls. ”

Cables:

– Two 14-foot 4-pair modular-plug stations cords (D8W-87) for

connections to the AT&T CMS PC Interface Card

CMS Components

2-15