User`s guide

• Printer Not Ready. (When Ready, Select a Labeled Function Key.)
Possible Cause
Corrective Action
The printer is not
Make sure that the printer is plugged
receiving power.
in and turned on, and that the Ready
light is on.
There’s no paper in the
1 Make sure there’s paper in the
printer, or the paper is
printer and the paper isn’t
jammed. jammed.
2 Make sure the paper is aligned
properly.
3 Press the Form Feed button on the
printer to make sure the paper
feeds properly.
There’s a loose cable
Make sure the connections are secure
connection between
at both ends of the cable running
the printer and the PC.
between the printer and the PC.
If the problem is corrected, you will
see the message Printer Now Ready on
the error line. If you do not see this
message, try correcting the problem
again. If you still do not see the
message, turn the PC off, then turn it
back on, and restart call management
from the CMS Menu.
The printer is not
Make sure the Ready light on the
ready. printer is on. If not, press the button
next to the Ready light.
Printer Problems
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