User`s guide

• WARNING--Annc #N, XXXXXXX,
(PDC = YYYY) Not Responding. Check
Unit
(where N represents the announcement unit number, XXXXXXX is
the Announcement ID, and YYYY is the announcement unit’s PDC).
Status Indicator: ANNC
Effect on Call Management: The voice announcement unit has failed the
startup/back-in-service test. Until the problem is corrected, CMS cannot
connect calls to the designated announcement unit. The Announcement Unit
Status field on the System Status screen is updated to
BRKN and the Annc
Condtn field on the Select Announcement and Assign Announcement screens
is updated to BROKN.
Possible Cause
Corrective Action
The voice
announcement unit is
not receiving power.
Make sure the voice announcement
unit is plugged in and turned on.
Using the Assign Announcement
screen, bring the unit back into
service.
There is a loose cable
connection between
the voice
announcement unit
and the System 25 wall
jack.
Make sure the modular cable is
plugged into the voice announcement
unit and the System 25 wall jack.
Using the Assign Announcement
screen, bring the unit back into
service.
There is no message
recorded on the voice
announcement unit.
Record a message. Using the Assign
Announcement screen, bring the unit
back into service.
System 25 and CMS
administration do not
match for the
announcement unit.
Have the System 25 Administrator
check System 25 administration for the
PDC and port numbers associated with
the announcement unit. The System
25 Administrator should also check the
System 25 administration of the DSS
button representing the announcement
unit on PC jack CU1.. Using the
Assign Announcement screen, bring
the unit back into service.
Voice Announcement Unit Problems
9-23