User`s guide

• WARNING-Annc #N, XXXXXXX, is Not Hanging Up. Check Unit. (N
represents the announcement unit number and XXXXXXX is the
Announcement ID.)
Status Indicator: ANNC
Effect on Call Management:
Until the problem is corrected, CMS cannot connect
calls to the designated announcement unit. The Announcement Unit Status
field on the System Status screen displays
BRKN
and the Annc Condtn field
on the Select Announcement and Assign Announcement screens also shows
BROKN.
Possible Cause
Corrective Action
The announcement
Turn off the Continuous Play switch.
unit is in the Bring the unit back into service
Continuous Play mode.
following the directions in “Voice
Announcement Unit Problems,” later
in this section.
Startup Problems
9-17