User`s guide

• WARNING--PERS LINE Not Working (CU1’s Button # NN for Trunk
XXXXX)
(where NN is the button number on CU1 and XXXXX is the Line
ID associated with the CMS or transfer-queue line).
Effect on Call Management: CMS does not recognize an incoming call, and
therefore, does not answer the call.
Possible Cause
The modular cables
connected to PC jacks
CU1 and CU2 are
reversed.
PC jack CU1 is
connected to the
wrong System 25 ATL
port.
System 25 feature
administration of
button number NN for
PC jack CU1 is
incorrect.
The trunk with Line ID
XXXX is administered
for Dial-in Only access.
This causes the CMS
test for this line to fail
when there is not a
problem
Corrective Action
Reverse the cables connected to PC
jacks CU1 and CU2. Then restart
CMS call management from the CMS
Menu.
Check that PC jack CU1 is connected
to the wall jack assigned to CU1.
If this is not the problem, have the
System 25 Administrator check the SIP
connections to the System 25 cabinet
for CU1.
Have the System 25 Administrator
check System 25 administration of PC
jack CU1 to see that button number
NN was administered as a Personal
Line for trunk XXXX.
Have the System 25 Administrator
change the Dial-in Only option to no.
Then restart call management from the
CMS Menu.
9-8 Startup Problems