User`s guide

• ERROR--CUX Faulty or Disconnected. CMS Can’t Manage Calls
(X refers to PC jack CU1 or PC jack CU2).
Status Indicator: CU1 or CU2 (flashing)
Audible Signal: A beep from the CMS PC Interface Card.
Effect on Call Management: Until this problem is corrected, CMS cannot
manage calls.
See “Managing Calls When CMS is Not Running” at the end
of this section.
Possible Cause
Corrective Action
There’s a loose cable
Make sure one end of the cable is
connection between
securely plugged into the CU1 (or
the CU1 and/or CU2
CU2) jack at the back of the PC and
jack and the System 25
the other end is securely plugged into
wall jack.
the wall jack assigned to CU1 (or
CU2).
If this does not work, have the System
25 Administrator check the station
interconnect panel (SIP) connections to
the System 25 cabinet for CU1 and/or
CU2.
The cable is faulty.
Try switching the two cables around
(unplug the cable from the CU1 jack
and plug it into CU2, and vice versa).
If the CU1 indicator on the screen
stops flashing and the CU2 indicator
goes on (or vice versa), you know the
problem is either a faulty cable or a
faulty System 25 component.
The System 25 ATL
Have the System 25 Administrator
port(s) assigned to CU1
check the ports on the ATL Line
and/or CU2 is faulty.
Circuit Pack.
The wrong cable type
The cable must be a 4-pair modular
is being used. cable, D8W-87, the type of cable that
came with your CMS PC Interface
Card.
The CU1 and/or CU2
If none of the previous actions corrects
jack on the CMS PC
the problem, contact your equipment
Interface Card is faulty.
supplier for assistance.
9-4 Startup Problems