User`s guide

• ERROR--NO Configurations Found. Must ADMINISTER System.
Effect on Call Management: Until this problem is corrected, CMS cannot manage
calls. See “Managing Calls When CMS is Not Running” at the end of this
section.
Possible Cause
You omitted one or
more steps when you
built your shift
configurations.
Corrective Action
1 From the Initialization screen, in
sequence, press [F8] (labeled "Exit
Call Mgt"),
[F4] (labeled “Admin
CMS”), and
[F4] (labeled “Config
List”) to get to the Configuration
List screen.
2 Build at least one shift
configuration according to the
instructions in “Building or Editing
Shift Configurations” in Section 4
of this manual.
3 Restart call management from the
CMS Menu by pressing [F1]
(labeled “Start Call Mgt”).
• ERROR--CMS File Missing. Must ADMINISTER System.
Effect on Call Management: Until this problem is corrected, CMS cannot
manage calls. See “Managing Calls When CMS is Not Running” at the end
of this section of the manual.
Possible Cause
Corrective Action
CMS was not
administered or was
administered
incorrectly.
1 From the Initialization screen, press
[F8] (labeled "Exit Call Mgt"); then
press
[F4] (labeled "Admin CMS")
to access the Administration Menu
screen.
2 Administer CMS according to the
instructions in Section 4 of this
manual.
Startup Problems
9-3