Instruction manual

Identifying Agents and Lines
Getting Started
The options for programming agents and lines appear on the Administration
Menu (Figure 5-1). To display this menu from the CMS Main Menu, press
[F4]
(Admin CMS).
Bon Voyage Travel
ADMIN CMS R3.0
7:51p 03/04
Administration Menu
F1 Build/Edit Shift Configurations
F2 Build Agent Directory (Names and IDs)
F3 Administer Lines and Line Groups
F5 Set Options
F6
Select Exception Thresholds to be Monitored
F8 Exit From the Administration Module
SELECT ADMINISTRATION FUNCTION
F10 - Help
F Config
F Agent
F Lines/
F Set
F Select F Exit
1 List
2Directry 3 Groups
5Options 6Exceptns 8 Admin
Figure 5-1. Administration Menu
5-2 Getting Started