Instruction manual

Programming the MERLIN LEGEND System for CMS
Step
MLX-20L
PC
1.
Display Centralized Pro-
More
[PgUp]
gramming screen
Cntr-Prg
[F4]
2.
Select the CMS
Dial extension Type extension
supervisor’s extension
number
number
Enter
[F10]
Start
[F10]
3.
Select the line button
range
— For buttons 1-20
Page 1
[F6]
— For buttons 21-34
Page 2
[F7]
4.
Select and program a
Press the but-
press [Shift] +
button with the group
ton
the function key
number
Enter
for the button
❑ ❑ ❑
*
2
0
[F10]
Dial the group
❑ ❑ ❑
*
2 0
page extension
Type the group
number
page extension
number
6. Exit to System Program-
[ Top Sys Prog ]
ming
[Alt] +
❑
C
Agent Status Control
The Agent Status Control feature uses three buttons on the CMS supervisor’s
telephone to let the CMS supervisor change the status of CMS agent tele-
phones. The three buttons are Make Available (Operator ESS2), Make ACW
(After-Call Work, Operator ESS1), and Make Log Out (Operator ESS Off). To
program these buttons, complete the following steps centrally. (If desired,
you can program them directly at the phone. ) Refer to Form 5a, Direct-Line
Console (DLC)—Analog for the button assignments.
1-36 Setting Up Optional Equipment and Features