Instruction manual

Programming the MERLIN LEGEND System for CMS
3.
If applicable, select a
Press line/pool
Press line/pool
personal line/pool button
button
button
and enter No Ring
❑ ❑ ❑
❑ ❑ ❑
*
3 5
*
3
5
feature code
4.
Exit
Slide T/P switch
[Feature]
❑ ❑
*
0
to center posi-
❑
tion
0
Assign Available and ACW Buttons
Assign each agent’s telephone an Available and an ACW button to report the
agent’s status to the system. For the button assignments, refer to Form 4a,
Analog Multiline Telephone and Form 4b, Digital/lSDN (MLX) Telephone.
Step
Analog
MLX
1.
Enter programming
Slide the T/P
[Feature]
❑ ❑
mode
switch to the P
(program) posi-
tion
0
0
2.
Select and assign the
Press Available Press Available
Available
button
button button
❑ ❑ ❑
*
4
4
❑ ❑ ❑
*
4 4
3. Select and assign ACW
Press ACW but-
Press
ACW but-
button
ton
ton
❑ ❑ ❑
*
4 5
❑ ❑ ❑
*
4
5
4.
Exit
Slide T/P switch
[Feature]
*
❑ ❑
to center posi-
❑
0
tion
0
Setting Up Agent Telephones 1-23