Instruction manual

Building a Shift Configuration
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
From the Configuration screen, press [F1] (Splits) to highlight the Agent
Splits screen for Configuration 1. Figure 6-3 shows a completed Agent
Split screen.
Press
[F6] (Change Split ID).
The editing function keys replace the screen’s function keys, and the following
prompt appears on the prompt line:
CHANGE SPLIT ID: Split #:__ New Split ID:____
Enter a split number and a split ID.
To save the entry, press [F8] (Enter Data).
The prompt disappears, the screen’s function keys replace the editing function
keys, and the new split ID appears on the screen.
Press [F1] (Add Agent).
The editing function keys replace the screen’s function keys, and the following
prompt appears on the prompt line:
ADD AGENT : ID:______ Pos #:___ Split #:__
Enter the information for the first agent in the split.
To save the entry, press [F8] (Enter Data).
The prompt disappears, the screen’s function keys replace the editing function
keys, and the information you entered appears on the screen.
Repeat steps 5 through 7 for each agent in the split.
Repeat steps 2 through 7 to identify the other splits in Shift
Configuration 1 and assign agents to them.
To return to the Configuration screen from the Agent Splits screen,
press [F7] (Config Screen).
Assigning Splits 6-5