Specifications

AT&T IP Flexible Reach Service

Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide

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Issue 1.9 Page 34 of 36

• The category of logs you want to transfer, such as Sensitive Information

logs

• A schedule for a log file transfer

You can also transfer log files using the BCM Web page if you cannot access the

BCM Element Manager. After you transfer the log archives, several options are

available to you for extracting the log file information and for viewing the log

files. If you are using the BCM Element Manager (recommended), the Log

Browser prompts you to extract the actual log files from the .tar file. If you

prefer, you can use the WinZip application to expand the .tar file into its included

log files. As an alternative to using the BCM Element Manager Log Browser, you

can use an application such as WordPad to view the log files.

Using the BCM Element Manager Log Browser to view extracted log files gives

you the ability to view information in a way that suits you; for example, you can

filter and sort information according to priority, time, message, and so on.

Figure 27: Log Management Screen

When you first suspect a problem with your BCM, it is important that you go into

the “Log Management” screen and download the log file to your PC. Even if you

end up resolving the issue, it is good to know that this information has been

captured.