Specifications

AT&T IP Flexible Reach Service

Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide

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Issue 1.9 Page 33 of 36

5.5 BCM Log Management

Another extremely useful tool is the “Log Management.” This allows you to

quickly and easily collect all relevant logs files and other information to help the

various support teams debug any problems you may have with your

BCM200/400. The entire log files required to diagnose a problem is consolidated

into a single file.

A log file is a collection of individual log events generated by the BCM. An

administrator can use log files to monitor and analyze system behavior, user

sessions, and events. You manage log files by transferring selected BCM log

archives from the BCM to a specified location, such as your personal computer.

You can then view individual log events using the BCM Element Manager Log

Browser or your usual text editor.

Note: Depending on the privileges assigned to you, you may or may not see all

the log files or processes described in this section.

In addition to the log files generated by the BCM, the Element Manager itself

generates a log file. This log is found under the Help selection of the BCM

Element Manager Toolbar. This log contains diagnostic information.

The BCM manages log archives and maintains generations of information

depending upon size or other criteria. Generations of log files have a numbered

extension such as 3.gz.

A generation of the “alarms.systemlog” file is created each time the BCM is

rebooted or when the log file reaches the 1 MB limit.

Transferring and Extracting Log Files

You use the BCM Element Manager to transfer log files from the BCM to an

external location. You must transfer the log files to an external device before you

can view them. If you are using the BCM Element Manager Log Browser to view

the logs, you will also have to extract the log files from the log archive that is

transferred from the BCM. The log archive contains a collection of log files.

When you transfer the log archives to another device, you can specify:

• The location to which you want to transfer log files, such as your personal

computer or a network folder