AT&T Consumer Services AT&T VoiceMail Manager 200 User’s Guide Provided exclusively for AT&T VoiceMail
TABLE OF CONTENTS PAGE # Introduction ........................................................................................................ 1 Making the Connections ...................................................................................... 2 Initialization of Error Messages ........................................................................... 3 The Display .......................................................................................................
PAGE # Appendices Other Display Messages ..................................................................................... 25 Troubleshooting ................................................................................................. 27 FCC Regulations and Compliance Issues ......................................................... 29 Product Warranty ...............................................................................................
INTRODUCTION Enclosed is your AT&T VoiceMail Manager 200 for use with AT&T VoiceMail. This system has been designed to be simple to use; however, you can reach its full potential by taking a few moments to read this User’s Guide. The AT&T VoiceMail Manager 200 (VM200) is a multi-function product for use with AT&T VoiceMail and Caller ID, available from AT&T Consumer Services.
FIGURE 1 – MAKING THE CONNECTIONS Refer to the following diagram and directions to connect your VM200. 1. 2. 3. 4. Select the telephone you wish to use - this should be located near an electrical outlet that is easily accessible. (Make sure your telephone is properly connected to a phone jack by a phone cord in good condition.) Unplug the phone cord from your telephone (leave it plugged in to the wall jack), and then plug it into the port on the AT&T VoiceMail Manager 200 labeled LINE.
INITIALIZATION ERROR MESSAGES Once you have completed all the connections successfully, the indicator lights on the upper right-hand corner of the AT&T VoiceMail Manager 200 should flash once, and the display will show INITIALIZING – PLEASE WAIT. The AT&T VoiceMail Manager 200 will run through a brief initialization process and then display NO CALLS.
THE DISPLAY The AT&T VoiceMail Manager 200 will display and then store information about your incoming calls. Note, in some areas complete information may not be available. FIGURE 2: THE DISPLAY The first line will show the name of the person calling you, (i.e., the name of the person to whom that telephone number is listed). ☎ The second line will be the actual telephone number from which the call is being made.
FIGURE 3 - AT&T VOICEMAIL MANAGER 200 UNIT 5
AT&T VOICEMAIL MANAGER 200 OVERVIEW As you read this User’s Guide, refer to your AT&T VoiceMail Manager 200 unit and Figure 3 on page 5 to help you identify the various features and keys. ☎ The DISPLAY shows information about your calls and will scroll questions during Set Up. ☎ The amber IN USE INDICATOR LIGHT steadily illuminates when the telephone connected to your AT&T VoiceMail Manager 200, or another extension on the same line, is in use.
FIGURE 4 – AT&T VOICEMAIL MANAGER 200 SET UP KEYS Familiarize yourself with the Set Up Keys of your VM200.
USING THE SET UP KEYS The Set Up keys are used to enter data and answer questions during the configuration of your AT&T VoiceMail Manager 200 (Refer figure 4 on page 7). ☎ YES (1) - Answers YES to a question. ☎ NO (2) - Answers NO to a question. ☎ REVIEW ▲ (3) – Used to enter data. Also, scrolls through the Call Log starting with the oldest received call, and moving towards the most recent call. Used to increase display contrast. ☎ REVIEW ▼ (4) – Used to enter data.
SET UP QUESTIONS Press the SETUP key to enter the setup mode. The AT&T VoiceMail Manager 200 will scroll questions in the display. Use the YES, NO, and REVIEW keys to respond appropriately to each question. SELECT LANGUAGE? YES/NO 1. Press NO, to keep English as the default language and move on to the next question. 2. If you wish to select the alternate language (Spanish), press YES. 3. Although English is the default language, you will be asked, ENGLISH? YES/NO.
DISABLE NEW MESSAGE ANNOUNCEMENT? YES/NO ☞ If you have new AT&T VoiceMail message and pick up any telephone extension, the AT&T VoiceMail Manager 200 also plays an audible message “New VoiceMail” over your phone line to alert you. You may disable this message if you prefer. ENABLE VOICE MESSAGE ALERT? YES/NO ☞ If you have a new AT&T VoiceMail message you have the option of making the AT&T VoiceMail Manager 200 ‘Beep’, through its speaker as well.
1. If you press NO, you will be prompted to dial your password using your phone after the AT&T VM200 dials your AT&T VoiceMail box. If you want to have the AT&T VM 200 automatically dial your AT&T VoiceMail password, press YES. (If you don't set up your password, you won't be able to listen to or manage your AT&T VoiceMail messages with the speaker and keys on your AT&T VM200 unit.) 2. If you press YES the AT&T VM 200 will scroll SET MAILBOX PASSWORD.
☞ In some areas, telephone users dial 10 digits (Area Code + Seven-Digit Number) to make a local telephone call. In other areas, they must dial 11 digits (1 + Area Code + Seven Digit Number). Press YES to set up dialing. Press NO to move onto the next question. 1. If you pressed YES, the AT&T VoiceMail Manager 200 will ask, DO YOU DIAL 7 DIGITS FOR LOCAL CALLS? YES/NO. a) If you dial only seven numbers to make a local call, press YES and the AT&T VoiceMail Manager 200 will ask you to enter your area code.
3. If you answered NO to both #1 and #2 above, the AT&T VoiceMail Manager 200 will ask, DO YOU DIAL 1 + 10 FOR ALL CALLS? YES/NO. If you must dial a ‘1’ before all of your calls, press YES. If you answer NO, the AT&T VoiceMail Manager 200 will return to #1 above. You must answer YES to one of the three questions in this section if you want to set up dialing. Set Advanced Options? Yes/No Press NO to skip advanced options and exit Set Up mode. advanced options. Press YES to set 1.
CUSTOMIZING THE AT&T VOICEMAIL MANAGER 200 You may use the default settings or you may customize the settings for your AT&T VoiceMail Manager 200. Customizing your settings allows you to: ☎ Select English or Spanish as the display language. ☎ Adjust display contrast for optimal viewing. ☎ Disable/Enable New Message Announcement. (The default setting for the New Message Announcement is ON.
FIGURE 5 –AT&T MESSAGE SCREENING KEYS 15
USING THE AT&T MESSAGE SCREENING FEATURE ☞ Refer to Figure 5 on Page 15. The AT&T Message Screening feature of the VM200 was activated during power up. When AT&T Message Screening is activated, the light next to the VM SCREEN key (Key 2 on Figure 5) should be illuminated. If you wish to deactivate AT&T Message Screening, simply press the VM SCREEN key and the light will go off. To reactivate AT&T Message Screening, press the VM SCREEN key, and the light will come back on.
FIGURE 6 – THE AT&T VOICEMAIL MANAGER ACCESS KEYS 17
RETRIEVE MESSAGES WITH THE AT&T VOICEMAIL MANAGER 200 Without picking up your telephone, you can use the AT&T VoiceMail Manager 200 to speed dial your AT&T VoiceMail box (Refer to Figure 6 on page 17). ☞ You must subscribe to AT&T VoiceMail for this function to work. When you have a voice message, the red MESSAGE WAITING light will flash and the display will read MESSAGE WAITING. To retrieve your messages press the DIAL VM key.
FIGURE 7 –KEYS FOR VIEWING CALLS 19
VIEWING CALLS AND CALLER IDENTIFICATION ☞ You must subscribe to Caller ID for this feature to work. The AT&T VoiceMail Manager 200 will display information about your incoming calls and then store the information in the Call Log. (Refer to The Display on page 4.) Incoming Calls As calls come in to your phone, the AT&T VoiceMail Manager 200 will automatically enter the Calls mode. The light next to the CALLS key and the green NEW CALL light will both illuminate.
Stored Calls The AT&T VoiceMail Manager 200 keeps a record of your calls, even if the caller didn’t leave a message. The AT&T VoiceMail Manager 200 can store up to 97 calls in the Call Log. Calls remain stored in memory until you delete them. The VM200 can store up to 97 calls in the Call Log. When the Call Log is full, the oldest call will automatically be deleted from the Call Log memory. A Call is any call stored in the memory of the AT&T VoiceMail Manager 200.
AT&T VOICEMAIL MANAGER 200 USEFUL INFORMATION Below you can find useful information while using your AT&T VoiceMail Manager 200. 1. AT&T Message Screening is activated by pressing the VM SCREENING key. (The green light next to the VM SCREENING key will illuminate.) The VM200 rd will answer incoming calls after the 3 ring and then connect the incoming call to your AT&T VoiceMail box, allowing you to listen as the caller leaves a message.
FIGURE 8 –KEYS FOR MAKING AND RETURNING CALLS 23
MAKING AND RETURNING CALLS ☞ Refer to Figure 8 on Page 23. With the touch of a button, you can speed dial calls from your Call Log (Please refer to page 12 to set up dialing). To speed dial a number from your Call Log, first make sure the unit is in the CALLS mode -the light should be on beside CALLS (1). Use the REVIEW ▲ or REVIEW ▼ (2 or 3) to scroll through the stored numbers until you have found the one you want. Once the desired number appears on the display, press the DIAL PHONE (4) key.
OTHER DISPLAY MESSAGES OUT OF AREA - This message will be displayed when a call comes in from an area that does not support Caller ID. ## CALLS ## NEW - This message appears when the AT&T VoiceMail Manager 200 has been idle for more than 30 seconds. It indicates that there are ‘##’ of Calls in the Call Log, and ‘##’ of them are new. For example, if the display shows 12 CALLS 10 NEW, it is indicating you have twelve Calls on the Call Log, ten of which are new (not yet reviewed).
PICK UP THE PHONE - The AT&T VoiceMail Manager is not a speakerphone device. This message reminds you to pick up the handset of your telephone to complete a call when you are speed dialing a number from the Call Log. PLUG IN THE PHONE LINE - This message will be displayed if the initialization fails because the AT&T VoiceMail Manager 200 cannot detect a phone line connected to it. Check your connections and make sure the line is free.
TROUBLESHOOTING If the AT&T VM200 behaves abnormally during use, it may need to be reinitialized. To reinitialize the AT&T VM200, first remove the power jack from the power plug. Wait for five seconds then reconnect the power. The AT&T VM200 should automatically enter the initialization phase. As when you first connect your AT&T VM200, the indicator lights on the upper righthand corner of the AT&T VM200 should flash once, and the display will show, INITIALIZING – PLEASE WAIT.
Power Loss Although the AT&T VoiceMail Manager 200 will not function during a power outage, none of the set up parameters will be lost. Once power has been restored, the AT&T VoiceMail Manager 200 will reinitialize itself and automatically return to its normal operating mode. Not Dialing Correctly When Returning Calls There may be rare situations when a 1 must be dialed in front of a 7-digit number or when the same area code may require both 10-digit dialing AND 1+10 digit dialing.
FCC REGULATIONS AND COMPLIANCE ISSUES PART 15 Some electronic equipment can generate and radiate radio frequency energy that may cause radio and/or television interference if not installed and used properly. This equipment has been tested and found to comply with the limits for a Class B digital device, as specified in Part 15 of the FCC rules.
PRODUCT WARRANTY Notify Technology, the equipment manufacturer, warrants this product against defects in materials and workmanship for a period of one (1) year from the date of original retail purchase.
WALL-MOUNTING YOUR AT&T VOICEMAIL MANAGER 200 To save desk space and facilitate ease of use, your AT&T VoiceMail Manager 200 can be mounted on the wall. Use the template on the following page and two (2) oneinch-long #6 screws. ☞ Select a location that is near your telephone jack and a power outlet. We recommend a location that enables optimal viewing from the position you will most frequently be checking the display of your unit.
WALL MOUNTING TEMPLATE ✇ ✇ 3.05 Inches We recommend two (2) one-inch #6 screws for mounting the VM200.
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SAFETY PRECAUTIONS Please review the following Safety Precautions. ☎ ☎ ☎ ☎ ☎ ☎ ☎ ☎ Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines.
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