User Manual
46
Appendix
Troubleshooting
If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line(s)
each telephone line cord and telephone wall jack (see Telephone base
installation on pages 5-6 prevents noise and caller ID problems
caused by DSL interference. Please contact your DSL service provider for
My caller ID isn’t working.
Caller ID is a subscription service. You must subscribe to this service from your
telephone service provider for this feature to work on your telephone base.
The caller may not be calling from an area that supports caller ID.
Both your and your caller’s telephone service provider must use caller ID
compatible equipment.
If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line(s)
each telephone line cord and telephone wall jack (see Telephone base
installation on pages 5-6)
resulting from DSL interference. Please contact your DSL service provider
System does not receive caller ID when on a call.
Make sure you subscribe to caller ID with call waiting features from your
telephone service provider. Caller ID feature works only if both you and the
use compatible equipment.
Voicemail appears and L1 and/or L2 ashes on the display.
Your telephone has voicemail indication. If Voicemail appears and L1 and/
or L2 on the display, then your telephone has received a signal from
your telephone service provider that you have a voicemail message on
line 1 and/or line 2 waiting for you to retrieve from your telephone service
provider. Contact your telephone service provider for more information on
how to access your voicemail.
My LCD screen isn’t functioning normally.
When the telephone loses power during a call, the screen may temporarily
stop functioning normally and freeze, display text incorrectly or exhibit
other unstable behavior. Try resetting the phone by unplugging the power
following a power failure.
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