9371_book_1ATT 8/14/01 10:00 AM Page ii USER’S MANUAL Part 2 900 MHz Cordless Telephone/Answering System with Caller ID/Call Waiting 9371 DRAFT 8/14/01 Please also read Part 1 — Important Product Information AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.
9371_book_1ATT 8/14/01 10:00 AM Page iii © 2001 Advanced American Telephones. All rights reserved. Printed in China.
9371_book_1ATT 8/14/01 10:00 AM Page iv CONTENTS BEFORE YOU BEGIN . . . . . . 1 About Caller Identification ........... 1 INSTALLATION . . . . . . . . . 2 Before You Install .......................... 2 Table/Desk Installation...................3 Wall Installation ............................ 5 TELEPHONE OPERATION AT THE HANDSET . . . . . . . . . . . 7 Make a Call.................................... 7 Answer a Call ................................ 7 End a Call ......................................
9371_book_1ATT 8/14/01 10:00 AM Page 1 BEFORE YOU BEGIN About Caller Identification (Caller ID) This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider. Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use this feature.
9371_book_1ATT 8/14/01 10:00 AM Page 2 INSTALLATION Before You Install 1 2 Choose a location for the base near an electrical outlet and a telephone jack. This phone requires a modular telephone jack and a standard electrical outlet (110v AC) not controlled by a wall switch. Install the handset battery. a) Remove battery compartment cover by pressing on the indentation and sliding downward. b) Align two holes in plug with socket pins, and snap the plug into place.
9371_book_1ATT 8/14/01 10:00 AM Page 3 INSTALLATION 3 Attach belt clip to the cordless handset (optional). To attach To remove Table/Desk Installation Standard electrical outlet Use only the power cord supplied with this product. If you need a replacement, call 1 800 222–3111. Modular telephone jack 1 Connect the telephone line cord. 2 Connect the power cord. The ANSWER ON/OFF light goes on, and CL flashes in the Message Window.
9371_book_1ATT 8/14/01 10:00 AM Page 4 INSTALLATION 3 4 5 6 4 Charge the handset battery. Place the handset in the base. Charge the battery for at least 16 hours the first time. After the first charge, the battery is typically fully charged overnight. Check for dial tone. After the batteries are charged, pick up the handset and press P; you should hear a dial tone. Set the dial mode. If you have touch tone service, the phone is ready to use as soon as the batteries are charged.
9371_book_1ATT 8/14/01 10:00 AM Page 5 INSTALLATION Wall Installation 1 Position the wall mount adapter on the base. Align tabs on wall mount adapter with holes on bottom of base. Snap wall mount adapter firmly into place.
371_book_1ATT 8/14/01 10:00 AM Page 6 INSTALLATION 2 3 4 Connect the telephone line cord. Connect the power cord. The ANSWER ON/OFF light goes on, and CL flashes in the Message Window. Use only the power cord supplied with this product. If you need a replacement, call 1 800 222–3111. Mount the base on the wall. a) b) Place power cord as shown. 5 6 c) Align holes on base with mounting studs on wall jack. Pull base down on mounting studs until it locks into place.
9371_book_1ATT 8/14/01 10:00 AM Page 7 TELEPHONE OPERATION AT THE HANDSET Answer a Call Press any key except O. Handset Volume While on a call, adjust volume of what you hear. Make a Call Press P, then dial the number — OR — Dial the number (use < to backspace and correct digits), then press P to call. Flash/ Call Waiting Access special telephone company subscriber services. End a Call Press O — OR — Place handset in base.
9371_book_1ATT 8/14/01 10:00 AM Page 8 TELEPHONE OPERATION AT THE HANDSET Handset Ringer Style/Battery Save You can select from four different handset ringer styles, or turn the ringer off and extend the battery life. 1 Make sure the handset is off. 2 Press p to enter programming mode. 3 Press > until the screen displays RINGER:and the current setting. 4 Press s; the current setting blinks. 5 Press > to select 1, 2, 3, 4, or OFF. You will hear a sample of each ring.
9371_book_1ATT 8/14/01 10:00 AM Page 9 TELEPHONE OPERATION AT THE HEADSET Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of your home or office. For best performance, keep the base antenna fully upright.
9371_book_1ATT 8/14/01 10:00 AM Page 10 TELEPHONE OPERATION AT THE BASE Speaker Volume While on a call, use to adjust the volume of what you hear. Base Ringer Volume Switch Use to adjust how loudly the base rings. Flash Access subscriber services while on a call. Mute Press M to prevent your caller from hearing you (you can hear your caller). Press again to deactivate. MUTE light is on when Mute is activated.
9371_book_1ATT 8/14/01 10:00 AM Page 11 TELEPHONE OPERATION AT THE BASE Page/Intercom 1 2 3 Press and release to signal someone at the handset. A paging tone sounds. When the person at the handset presses I, the handset and base can communicate without tying up the phone line. Press again or press o on handset to disconnect. Handset Locator Press to locate the handset. The handset will beep for up to one minute or until you turn it off by pressing again or pressing o on the handset.
9371_book_1ATT 8/14/01 10:00 AM Page 12 TELEPHONE MEMORY AT THE HANDSET One Touch Memory You can store one phone number (up to 16 digits) in the one touch memory location. NOTE: Press O at any time to exit memory. Store a Number in m 1 2 3 4 5 Press p to enter programming mode. Press < or > until the screen displays SET ONE TOUCH. Press s. A flashing cursor appears on screen. Enter the telephone number you want to store. Use < to backspace and make a correction.
9371_book_1ATT 8/14/01 10:00 AM Page 13 TELEPHONE MEMORY AT THE HANDSET This cordless handset can store an additional 50 telephone numbers with names in the directory, each up to 16 digits long. Entries are stored alphabetically. For consistency with Caller ID entries, you may wish to enter last names first. Note: Press O at any time to exit memory. Store a Number in the Directory 1 2 3 Press p. The screen displays DIRECTORY. Press s. The screen displays ENTER NAME.
9371_book_1ATT 8/14/01 10:00 AM Page 14 TELEPHONE MEMORY AT THE HANDSET 4 5 6 When you finish entering the name, press s. The screen displays ENTER NUMBER. Enter the telephone number. Use < to backspace and make a correction. Press r to store a pause in the dialing sequence. Press s or p to store your entry. You’ll hear a series of beeps confirming the entry.
9371_book_1ATT 8/14/01 10:00 AM Page 15 TELEPHONE MEMORY AT THE HANDSET Delete a Number Stored in the Directory 1 2 3 Press > (DIR). The screen displays DIRECTORY. Press < or > to scroll alphabetically through numbers stored in the directory —OR— Press the dial pad key for the first letter of the entry you want to delete. When the screen displays the number you want to delete, press s. Then press > until ERASE flashes. DIAL EDIT ERASE 9735550123 4 5 6 Press s.
9371_book_1ATT 8/14/01 10:00 AM Page 16 TELEPHONE MEMORY HEADLINE LEFT AT THE BASE HEADLINE L-SUB You can store 10 telephone numbers (up to 16 digits each) in the base memory locations (0-9). Store a Number in Base Memory 1 2 3 4 4 Press p on the base to enter programming mode. The SPEAKER light flashes. Press M. Press the dial pad key (0-9) for the location where you want to store the number. Enter the telephone number. Press p to store the number. You will hear a confirmation tone.
9371_book_1ATT 8/14/01 10:00 AM Page 17 CALLER ID OPERATION Caller’s name Indicates repeat call Caller’s telephone number Date of call Time of call Position of call in call history About Call History This phone assigns each incoming call a number from 1 to 50. The most recent call will have the highest number. When the memory is full, the oldest call information is deleted to make room for new incoming call information.
9371_book_1ATT 8/14/01 10:00 AM Page 18 CALLER ID OPERATION Delete Records from Call History Delete a Specific Call 1 2 Locate the record you want to delete from call history. Press s, then press > until ERASE flashes. DIAL PGM ERASE 973-555-0123 5/01 5:40PM 3 4 5 28 CALL Press s. The screen displays ERASE NO YES ALL and the phone number. The current choice flashes. Press > until YES flashes. Press s. You’ll hear a confirmation tone.
9371_book_1ATT 8/14/01 10:00 AM Page 19 CALLER ID OPERATION Store a Call History Record in the Directory 1 2 3 Locate the record in call history you want to store in the directory. If you wish to change how the number is stored, press #. The screen displays any alternate dialing sequences available for this call (area code + number; 1 + area code + number; 1+ number; number only). Press s, then press > until PGM flashes.
9371_book_1ATT 8/14/01 10:00 AM Page 20 ANSWERING SYSTEM OPERATION AT THE BASE Audible Indicators This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation. Set the Clock 1 2 3 4 5 With answering system on, press U until the system announces,“Change clock.” Press S until the system announces the correct day, then press t. Press S until the system announces the correct hour, then press t.
9371_book_1ATT 8/14/01 10:00 AM Page 21 ANSWERING SYSTEM OPERATION AT THE BASE Enter Answering System feature setup and choose a feature to set Record outgoing announcement Select a feature setting Confirm/review feature setting Turn Answering System on or off Delete outgoing announcement, messages Record Your Announcement NOTE: If you have assigned different mailboxes to different people, be sure to tell callers in your announcement to press * 1, * 2, or * 3 while the announcement is playing to le
9371_book_1ATT 8/14/01 10:00 AM Page 22 ANSWERING SYSTEM OPERATION AT THE BASE Answering System Feature Setup You can set up one feature at a time, or you can set up a feature and then move on to set up another feature. 1 Make sure the answering system is on. 2 Press and release U until you hear the system announce the feature you want to set. Refer to the “Feature Summary” below for a description of the features and your choices. 3 Press S to hear the feature’s settings.
9371_book_1ATT 8/14/01 10:00 AM Page 23 ANSWERING SYSTEM OPERATION AT THE BASE Listen to, Save & Delete Messages The system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos, and announcements (up to a maximum of 99 messages). After playing a message, the system announces the day and time it was received. While the message plays, the Message Window displays the number of the message.
9371_book_1ATT 8/14/01 10:00 AM Page 24 ANSWERING SYSTEM OPERATION AT THE BASE Call Screening/Intercept 1 2 3 4 Make sure the answering system is on and call screening is turned on (see “Change call screening” on page 22). Adjust the message playback volume. Adjust the message so you can hear the caller’s message. If you decide to take the call, press P on the handset.
9371_book_1ATT 8/14/01 10:00 AM Page 25 ANSWERING SYSTEM OPERATION AT TOUCH TONE PHONE Connect with the Answering System You can access many features of this system remotely from a touch tone phone. 1 2 3 4 Dial your telephone number. When the system answers, press #, then enter your Remote Access Code (preset to 19). The system beeps once. Within two seconds, enter a remote command (see “Remote Access Commands”). Press * 0 to exit remote operation.
9371_book_1ATT 8/14/01 10:00 AM Page 26 ANSWERING SYSTEM OPERATION AT TOUCH TONE PHONE Remote Access Commands (continued) Function: Record memo Command: Press * 8; then mailbox number where you want memo recorded; speak after beep; press # 5 to exit. End remote access call Press * 0. Turn system off Press # 0; the system announces, “Machine off.” Press # 0 again to turn the system back on.
9371_book_1ATT 8/14/01 10:00 AM Page 27 BATTERIES Charging the Handset Battery Pack This battery should remain charged up to six days with the ringer turned on and up to 12 days with the ringer off. A fully charged battery provides an average talk time of about five hours. The battery pack needs charging when: • A new battery is installed in the handset. • The phone beeps once every five seconds. • The screen displays BATTERY LOW and the low battery icon.
9371_book_1ATT 8/14/01 10:00 AM Page 28 BATTERIES Replacing the Handset Battery Pack 1 2 3 4 5 28 Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward. Lift out the old battery pack and disconnect. Align the two holes in the new battery pack’s plug with the socket pins, and snap the plug into place. Place the battery pack in the compartment with the wires in the lower left corner, along the bottom of the battery pack.
9371_book_1ATT 8/14/01 10:00 AM Page 29 IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 800 222–3111. Please retain your receipt as your proof of purchase. If the phone doesn’t work at all, check these items first: • • • • • • Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.
9371_book_1ATT 8/14/01 10:00 AM Page 30 IN CASE OF DIFFICULTY If you hear noise or interference when using the phone: • • • • • • Make sure the base antenna is fully upright. You may be out of range. Move closer to the base. Press and release C to change to another of the 30 channels available. If noise is exceptionally loud, move closer to the base before changing channels. Household appliances plugged into the same circuit as the base can sometimes cause interference.
9371_book_1ATT 8/14/01 10:00 AM Page 31 IN CASE OF DIFFICULTY If you have difficulty hearing messages: Check the volume setting. If the system does not answer after the correct number of rings: • • • • Make sure that the answering system is on. If Toll Saver is on, the number of rings changes to two when you have new messages waiting. In some cases, the system may be affected by the ringing system used by the local telephone company.
© 2001 Advanced American Telephones. All rights reserved. Printed in China. 08/01 Remote Commands To connect with your answering system: 1 Dial your telephone number from a touch tone phone. 2 When the system answers, press #, then enter your Remote Access Code (preset to 19). 3 Within two seconds, enter a remote command from inside this card. Remote Commands To connect with your answering system: 1 Dial your telephone number from a touch tone phone.
Turn system on End remote access call Turn system off PERF.
