Installation manual

"
6-2
The
Remote
Facility
is
a
standard
feature
on
all
9370
Processors.
In
the
event
the
system
malfunctions,
the
Remote
Facility
allows
fast
maintenance
response.
It
also
allows
you
to
control
the
processor
at
a
remote
location.
The
Remote
Facility
provides
the
following
functions:
Remote
Service
transfers
system
error
data
to
the
IBM
support
system.
This
also
allows
service
representatives
to
control
and
analyze
the
system
from
a
remote
location.
The
Remote
Operation
allows
you
to
control
multiple
systems
from a
central
site.
The
connection
to
the
9370 is
through
the
processor
console
with
a
synchronous
communication
data
link.
In
the
USA
and
Canada,
IBM
will
provide
a 2400
bit-per-second (bps)
modem
with
auto-answer
capability.
World
trade
customers
have
to
provide
a modem
according
to
country
regulations
and
specifications
identified
in
this
chapter.
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