The 8400-Series Voice Terminals Instructions for Installation, Switch Administration, and Programming the Options (for the 8403, 8410, 8411, and 8434DX Voice Terminals) (Instructions and Information for the Installer, System Manager, and Provisioning Personnel) AT&T 555-015-725 COMCODE 107537094 Issue 2 , January 1996
bbbbb b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb IMPORTANT SAFETY WARNINGS When this product is located in a separate building from the telephone communications system, a line current protector MUST be installed at the entry/exit points of ALL buildings through which the line passes. However, note that there is a difference between 4-wire and 2-wire installations.
bbbbb b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb DO NOT DISCARD THE BLANK DESIGNATION CARD The voice terminal is shipped with a blank button designation card in place under the transparent cover. Do not discard this button designation card. Instead, place the preprinted designation card over the blank button designation card which comes with the voice terminal.
bbbbb b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb CONTENTS The 8400-Series Voice Terminals 1 Checklist of Parts (with PECs and Comcodes) 3 The 8403 Voice Terminal Package 3 The 8410 and 8411 Voice Terminal Packages 4 The 8434DX Voice Terminal Packages 6 Auxiliary Power Supplies for the 8400-Series Voice Terminals 8 Installing Your Voice Terminal 9 Wiring Information 9 General Notes on Wiring and Installation 12 The 2-Wire/4-Wire Line Adapter 12 Auxiliary Power 13 Distance Limitation
bbbbb b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb A Note on Bulk Administration and on LABELMASTER 39 Administering the 8403 Voice Terminal 40 Administering the 8410 and 8411 Voice Terminals Administering Softkey Features on the 8410D and 8411D The Default Softkey Features on the 8410D and 8411D Alternate Softkey Features on the 8410D and 8411D Button Numbering for 8410 and 8411 Voice Terminal Administration 43 47 49 51 53 Administering the 8434DX Voice Terminal Administering Softkey Features on th
bbbbb b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb The 8400-Series Voice Terminals bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb There are six different types of 8400-Series voice terminals: the 8403, 8410B and 8410D, 8411B and 8411D, and 8434DX. The following table lists the voice terminals and shows the features you can use with each of them.
bbbbb The 8400-Series Voice Terminals b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c THE 8400-SERIES VOICE TERMINALS cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c c c c c c c c c Feature c 8403 c 8410B c 8410D c 8411B c 8411D c 8434DX c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c c c c c c c c Liquid Crystal Dis
bbbbb The 8400-Series Voice Terminals b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Checklist of Parts (with PECs and Comcodes) bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb The 8403 Voice Terminal Package The 8403 voice terminal package includes the following items. Comcodes and Price Element Codes (PECs) are included so you can order additional equipment.
bbbbb Checklist of Parts (with PECs and Comcodes) b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb The voice terminal comes with a deskstand and blank button designation card.
bbbbb Checklist of Parts (with PECs and Comcodes) b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 8411D (8411D01A) Voice Terminal with display Black 8411D Set PEC: 3235-TRB(A) * with power supply PEC: 3235-PTB(A) * Comcode for black set: 107526501 White 8411D Set PEC: 3235-TRW(A) * with power supply PEC: 3235-PTW(A) * Comcode for white set: 107526519 * NOTE: For ordering domestic voice terminals with English labels, use the attribute CTR15.
bbbbb Checklist of Parts (with PECs and Comcodes) b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb The following quantities of 8411 button designation card (and telephone number card which fits under the handset) can be ordered: 8411 Button Designation Cards Package of six 8 1/2’’ by 11’’ cards, 67 sheets PEC: 31170 Comcode: 847065467 Package of tractor feed nine 8’’ by 17’’ cards, 34 sheets, to be used by LabelMaster PEC: 31170 Comcode: 846819530 The following PassageWayTM package contains PassageWay softw
bbbbb Checklist of Parts (with PECs and Comcodes) b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb K2S6 Handset Comcode: Black=107180549; White=107181471 Handset Cord (9-foot) Comcode: Black=105635429; White=105701809 Small Designation Card Cover PEC: 32309(A) Comcode: 846320216 Large Designation Card Cover PEC: 32314(A) Comcode: 847037553 Line Cord, D8W 8-conductor, 7-foot Comcode: 103786778 The 8434DX voice terminal comes with a deskstand and blank small and large designation card.
bbbbb Checklist of Parts (with PECs and Comcodes) b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Auxiliary Power Supplies for the 8400-Series Voice Terminals The following power supplies can be used with the 8400-Series voice terminals: Stand-alone MSP-1 (PEC: 2404-010; Comcode: 406743419) 1145A Bulk Power Supply (PEC: 2404-011; Comcode: 106448939) Battery for the 1145A (2.
bbbbb b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Installing Your Voice Terminal bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Wiring Information The 8400-Series voice terminals work in both 4-wire and 2-wire DCP configurations. Figure 1 shows an enlargement of a voice terminal 8-pin ‘‘LINE’’ jack. The table and figure below describe the pins on this jack and shows the 8-pin modular jack connections.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbb 12345678 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Figure 1.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c c c c c c c c FAILURE TO FOLLOW THESE INSTRUCTIONS CAN CAUSE c c DAMAGE TO THE TERMINAL OR CAUSE THE ASSOCIATED c c c PBX CIRCUIT PACK TO REMOVE POWER TO THE TERMINAL. c c c c IN EITHER CASE THE TERMINAL WILL NOT FUNCTION c CORRECTLY. c c c c The design of this product allows it to operate on either 2-wire or c c c 4-wire DCP circuits.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb General Notes on Wiring and Installation Regardless of which configuration is in use, ALL wiring between the PBX and the terminal MUST consist of twisted-pairs, including the modular line cord. The line cord must be a D8W, which consists of four twisted-pairs, or an AT&T approved equivalent. Twisted-pair wiring is used to make lines less sensitive to crosstalk.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb the terminal or can cause the PBX line circuit card to remove power to the terminal. All interconnections between these pairs MUST BE REMOVED BEFORE the 8400-Series terminals are connected to the jack. b bbbbbb Auxiliary Power In both a 4-wire or 2-wire configuration, most of the 8400-Series voice terminals are phantom powered from the PBX.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Desktop Installation The following instructions are for a desktop installation. If you are mounting the voice terminal on the wall, proceed to the next section, ‘‘Wall Installation.’’ 1. Turn the voice terminal face down on a flat surface. Then, use the following figures for installation. Figure 2 shows the bottom of the 8403 voice terminal. You can use this diagram for installing the 8403 or the 8410.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb and plug the cords into the jacks BEFORE you insert the desktop stand onto the back of the voice terminal. NOTE: If you are routing cords on the 8411, lift the kickstand and place the cords under the kickstand. 3.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbb Routing channel for line cord and adjunct cord Desktop stand AT&T Line jack MADE IN U.S.A. LINE Adjunct jack Location of handset jack on the 8410 ADJUNCT LISTED 91B0 R TELEPHONE EQUIPMENT R AT&T Handset jack MADE IN U.S.A. Handset cord routing channel bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Figure 2.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbb Kickstand Routing channel for line cord and adjunct cord Line jack Handset jack Adjunct jack bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Figure 3.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbb Routing channel EX MOD Handset jack LINE LISTED 91B0 AT&T Adjunct jack R MADE IN U.S.A. TELEPHONE EQUIPMENT R ! USE ONLY WITH COMMUNICATION CIRCUIT POWER SOURCE Line Expansion module jack jack bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Figure 4. Line, Adjunct, Handset, & Expansion Module Cord Routing on the 8434DX Voice Terminals 6. Turn the voice terminal right side up, with the front facing you.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Refer to the sections, ‘‘Connecting a Personal Computer and an Analog Adjunct to the 8411 Voice Terminal,’’ later in this manual, for information about connecting a personal computer to an 8411 voice terminal for use with the AT&T PassageWay Solution software or connecting the 8411 voice terminal with analog equipment such as an answering machine, fax machine, or modem. 9. Lift the handset and listen for dial tone.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbb Use these 2 tab slots for the high position Use these 2 tab slots for the low position Press inward Tab Tab Slots Slot bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Figure 5.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Wall Installation Only the 8403 and 8410 voice terminals can be wall-mounted. The 8411 and 8434DX voice terminals CANNOT be wall-mounted. Use the following directions for wall-mounting the 8403 and 8410 voice terminals. NOTE: For wall-mounting these voice terminals, you need a 1-foot D8W line cord (not supplied with the voice terminal; Comcode: 103786760). 1.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbb a. Handset retainer in place c. Rotate handset retainer 180 degrees. b. Press to release and then remove handset retainer. d. Replace handset retainer. 180° bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Figure 6. Reversing the Handset Hook 4. Place the voice terminal face down on a flat surface. 5.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbb Desktop stand Desk mount tab slot bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Figure 7. Removing the Desktop Stand 6. Snap the 1-foot line cord into the ‘‘LINE’’ jack in the back of the voice terminal. 7. Pass the 1-foot line cord through the channel, as shown in Figure 8. (Figure 8 shows the 8403 voice terminal.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbb Line cord routing channel for wall mount Line jack Handset jack Handset cord routing channel bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Figure 8. Line Cord Routing for Wall Mount 8. Snap one end of the coiled cord into the Handset jack (labeled ), as shown in Figure 8.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Figure 9. Placing the Voice Terminal onto the Wall Jack Mounting Studs 11. Snap the free end of the handset cord into the handset and place the handset in the cradle. NOTE: The handset hook you repositioned will hold the handset in place. Lift the handset and listen for dial tone. If there is no dial tone, check all wire connections to make sure they are secure.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Attaching Adjunct Equipment If you are installing a speakerphone (models AT&T S101A, S201A, or QUORUM CS201A), a headset adapter (model AT&T 500A), or other adjunct that may be offered, follow these steps to connect the adjunct equipment to your voice terminal.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbb 84xx Terminal KS-22911 power supply D6AP Wall jack Line 400B2 ADJ D8W D8AC 84xx Terminal Ex Mod (8434DX) Wall jack D8W Line Line cord Line D6AP Expansion Module ADJ D8AC Other Phone Adjunct Adjunct MSP-1 power supply = Cord connections bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb = Jack Figure 10.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Connecting a Personal Computer and an Analog Adjunct to the 8411 Voice Terminal The rear of the 8411 voice terminal has two jacks (see Figure 11 and the explanations below the figure): bbbbbbbbbbbbbbbbbbbbb Analog Adjunct jack RS-232-D jack bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Figure 11.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb — An available serial port — A minimum of 2 MB of RAM (4 MB is recommended) — A 3.5-inch, 1.44 MB, high-density drive. (If you do not have a 3.5-inch drive, you can order PassageWay Solution on a 5.25-inch diskette.) — A hard disk with 2 MB of space available — A VGA monitor — A Windows-compatible pointing device (a mouse or trackball is recommended) Microsoft Windows 3.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbb Connecting an Analog Adjunct to the 8411 Voice Terminal Through the Analog Adjunct RJ11C jack on the rear of the set, the 8411 voice terminal provides connection with Analog Adjuncts such as answering machines, fax machines, PC or laptop data/fax modem cards, data sets or modems, audio teleconferencing equipment, and TTY machines commonly used by the hearing impaired.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb NOTE: When the status indication feature is optioned, Button #9 is always used to monitor the PassageWay connection, and Button #10 is always used to monitor the Analog Adjunct. No other buttons on the 8411 can be used for these purposes. If these two buttons are not used for PassageWay and an Analog Adjunct, they can be used for switch features.
bbbbb Installing Your Voice Terminal b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Analog Adjunct Status Indications The 8411 uses the GREEN and the RED lights next to Button #10 to provide the following status indications for the Analog Adjunct connection.
bbbbb b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Labeling the Designation Card bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb The designation card is a removable card placed behind a transparent protective cover on which the user can type or print call appearance or feature assignments. In most cases, the voice terminal’s designation card is filled out before the user begins to use the set. Do not discard the blank button designation card.
bbbbb Labeling the Designation Card b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb For the 8410 and 8411 Voice Terminals The Call Appearance/Feature Button Designation Card on the 8410 and 8411 voice terminals contains 10 spaces labeled a through j for specifying the telephone number, extension, or feature assigned to each button. To label the card, use the instructions under ‘‘How to Label the Blank Designation Card’’ on the next page.
bbbbb Labeling the Designation Card b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb How to Label the Blank Designation Card To label the designation card, do the following: NOTE: Be sure to print the voice terminal’s full telephone number, including the area code, on the first call appearance button. 1. The transparent cover is attached to the frame of the voice terminal by tabs on the top and bottom of the cover.
bbbbb Labeling the Designation Card b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 36
bbbbb b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Switch Administration bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Programming the Terminal´s Transmission and Softkey Parameters The following applies to 8400-Series voice terminals installed in a DEFINITY G3V3 (or later) system: The 8400-Series voice terminals have programmable voice and Touch Tone transmission parameters that must be set to the correct values in order for the terminals to operate within the required limits of the installation.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Dial the ‘‘Refresh Terminal Parameters’’ feature access code from the terminal (or from another terminal that is already in service, specifying the desired terminal to be programmed). The system indicates a successful program operation by turning on the first three green call appearance lights on the programmed set.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Circuit Packs Used for the 8400-Series Sets The following circuit packs can be used with all of the 8400-Series sets.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Administering the 8403 Voice Terminal Use the following table for administering the 8403 voice terminal: bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c Administering the 8403 Voice Terminal cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c c c c c c If you have c and this c (which can c administer c c this System c c Release c support this c the 8403 c c c c type
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbb If administered as a 7405D, F1 through F7 are administered as “BUTTON ASSIGNMENTS” 4 through 10. F8, F9, F , F0, and F# are * administered as "FEATURE BUTTON ASSIGNMENTS" 1 through 5. If administered as itself, administer F1 through F9, F , * F0 and F# as "FEATURE BUTTON ASSIGNMENTS" 1 through 12.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbb If administered as a 7405D, F1 through F7 are administered as “BUTTON ASSIGNMENTS” 6 through 12. F8, F9, F , F0, and F# are * administered as "FEATURE BUTTON ASSIGNMENTS" 13 through 17. If administered as itself, administer F1 through F9, F * F0, and F# as "FEATURE BUTTON ASSIGNMENTS" 1 through 12.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Administering the 8410 and 8411 Voice Terminals There are two types of 8410 and 8411 voice terminals: the 8410B and the 8411B are basic sets without a display. The 8410D and the 8411D have displays.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c Administering the 8410D Voice Terminal cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c c c c c c If you have c and this c (which can c administer c c this System c Release c support this c the 8410D c c c c c type of operation) c as a cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c c c c System 7
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c Administering the 8411B Voice Terminal cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c c c c c c If you have c and this c (which can c administer c c this System c Release c support this c the 8411B c c c c c type of operation) c as a cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c c
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c Administering the 8411D Voice Terminal cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c c c c c c If you have c and this c (which can c administer c c this System c Release c support this c the 8411D c c c c c type of operation) c as a cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c c
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb on the administration screen. (However, DO NOT enter a ‘‘y’’ in the PassageWay field unless the user has a licensed PassageWay application.) bbbbbbbbbbbbbbb Administering Softkey Features on the 8410D and 8411D On the 8410D and 8411D, up to 12 features can be administered with the softkeys. (There are three feature option screens with up to four available features listed on the second line of each screen.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb NOTE: With G3V3 and later switches, the system can download BLANK softkey labels for positions where there are no features administered. The 12 softkey features on the 8410D and 8411D should be administered in the following manner: If the 8410D is connected to a DEFINITY G3V3 (or later) switch, or if the 8411D is connected to a DEFINITY G3V3 or G3V4, Issue 1 or 2, administer either of the voice terminals as an 8410D.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbb The Default Softkey Features on the 8410D and 8411D Below is a list of the 12 default softkey features assigned to the 8410D and 8411D voice terminals and the order in which they appear.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c Default Softkey Features on the 8410D and 8411D (continued) c cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c c c c ABBREVIATION c FEATURE and DESCRIPTION c cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c c c Third Screen c c c c Prog c Abbreviat
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbb Alternate Softkey Features on the 8410D and 8411D On 8410D and 8411D voice terminals connected to a DEFINITY G3V3 (or later), the system manager can choose to keep all, some, or none of the above default softkey features on each individual voice terminal display. The following table lists the alternate softkey features, those features that can be substituted for the default softkey features listed above.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c Alternate Softkey Features on the 8410D and 8411D (continued) cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c c c c ABBREVIATION c c FEATURE and DESCRIPTION cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c c c IAuto c Automatic Intercom – Automati
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbb Button Numbering for 8410 and 8411D Voice Terminal Administration Use the following diagrams for administering the 8410 and 8411 voice terminals. Figure 15 shows the button numbering scheme for administering the 8410 or 8411 voice terminal to a System 75 or DEFINITY Generic 1 or Generic 3. (The drawing shows the 8410D; however, the button numbering for the 8411 is the same).
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbb If the 8410D or 8411D is administered as a 7405D, administer the 12 softkey features on “FEATURE BUTTON ASSIGNMENTS” 2 through 13; administer the Normal feature on Button #1. If the 8410D or 8411D is administered as itself, administer the 12 softkey features on “SOFTKEY BUTTON ASSIGNMENTS” 1 through 12. The 10 call appearance/feature buttons are administered as “BUTTON ASSIGNMENTS” 1 through 10.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbb If the 8410D or 8411D is administered as a 7405D, administer the 12 softkey features on “FEATURE BUTTON ASSIGNMENTS” 14 through 25; administer the Normal feature on Button #13. If the 8410D or 8411D is administered as itself, administer the 12 softkey features on “SOFTKEY BUTTON ASSIGNMENTS” 1 through 12. The 10 call appearance/feature buttons are administered as “BUTTON ASSIGNMENTS” 3 through 12.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Administering the 8434DX Voice Terminal Use the following table to administer the 8434DX voice terminal: NOTE: The voice terminal can be administered so it can access the softkey features OR it can be administered so that it has access to more coverage buttons.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb CAVEATS: The 8434DX may be aliased as a 7405+D+F to support features on all systems. However, in this case, while all the call appearance/feature buttons AND the softkey features will be functional, there can be a maximum of only 10 call appearances. On the 7405, the Display Module is a 1-line display, and thus the 1-line display option should be selected.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbb Administering Softkey Features on the 8434DX On the 8434DX, up to 15 softkey features can be administered on the three feature option screens (five features on each screen).
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbb The Default Softkey Features on the 8434DX Below is a list of the 15 default softkey features assigned to the 8434DX and the order they appear in. (For a description of these features, see ‘‘Administering Softkey Features on the 8410D and 8411D’’ earlier in this manual.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c Default Softkey Features on the 8434DX (cont.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbb Alternate Softkey Features on the 8434DX If the 8434DX is connected to a DEFINITY G3V3 (or later) switch, the system manager can choose to keep all, some, or none of the above default softkey features on each individual voice terminal display. The following table lists the alternate softkey features, those features that can be substituted for the default softkey features listed above.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c Alternate Softkey Features for the 8434DX (cont.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbb Button Numbering for 8434DX Voice Terminal Administration Use the following diagrams for administering the 8434DX voice terminal. Figure 17 shows the button numbering scheme for administering the 8434DX voice terminal to a System 75 or DEFINITY Generic 1 or Generic 3. Figure 18 shows the button numbering scheme for administering the 8434DX voice terminal to a System 85 or DEFINITY Generic 2.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbb If administered as a 7405D, administer the 15 softkey features as "FEATURE MODULE BUTTON ASSIGNMENTS" 2 through 16. Administer the Normal feature on Button #1 on the "DISPLAY BUTTON ASSIGNMENTS" screen. If administered as itself, administer the 15 softkey features on "SOFTKEY BUTTON ASSIGNMENTS" 1 through 15.
bbbbb Switch Administration b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbbbbbbbbbbbbbbb If administered as a 7405D, administer the 15 softkey features as "FEATURE MODULE BUTTON ASSIGNMENTS" 2 through 16. Administer the Normal feature on Button #1 on the "DISPLAY BUTTON ASSIGNMENTS" screen. If administered as itself, administer the 15 softkey features on "SOFTKEY BUTTON ASSIGNMENTS" 1 through 15.
bbbbb b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 66
bbbbb b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb The Test Feature and the Diagnostics Feature bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb The Test Feature (For ALL 8400-Series Voice Terminals) When an 8400-Series voice terminal bbbbb is initially powered up, the green light (or Test flashes if the voice terminal is not (or not yet) red light on the 8411) next to cbbbbbc able to communicate with the PBX or with the auxiliary power supply, whichever is appropriate.
bbbbb The Test Feature and the Diagnostics Feature b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb — On the 8434DX, the lights go on in four groups, and the display fills in all the segments bbbbb Test to end test. 2. Release cbbbbbc Lights return to pretest state. bbbbb Test goes off. Light next to cbbbbbc NOTE: You can test the tone ringer on your voice terminal by pressing either side of the Volume control button when the handset is on-hook and the speaker is not in use.
bbbbb b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Programming the Options bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Depending on the needs of the telecommunications administrator and individual users at an installation site, a service technician may be called upon to change the following settings for the 8400-Series voice terminal: Enable or disable the speakerphone or listen-only speaker (the default for the 8403 is the 1-way listen-only speaker enabled; the default for the 8410, 8411, and 8434DX voice ter
bbbbb Programming the Options b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb NOTE: On all 8410D, 8411D, and 8434DX voice terminal displays, you can view information on options and parameters already set for that particular terminal. For procedures, see ‘‘Viewing Information on Terminal Options and Parameters’’ at the end of this section of the manual.
bbbbb Programming the Options b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Enabling/Disabling the Speakerphone or Speaker (or Changing to a Listen-Only Speaker) NOTE: The 8403 is equipped with a 1-way, listen-only speaker that can be enabled or disabled; this voice terminal CANNOT be optioned for a 2-way speakerphone. To enable or disable the 2-way speakerphone or the listen-only speaker, or to change the 2-way speakerphone to a 1-way, listen-only speaker bbbbb bbbbbbb Shift .
bbbbb Programming the Options b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Enabling/Disabling the Mute Function To enable or disable the Mute function bbbbb bbbbbbb Shift . Feature or cbbbbbc 1. While on-hook, press cbbbbbbbc bbbbb bbbbbbb Shift goes on. Feature or cbbbbbc The light next to cbbbbbbbc b bbbb 2. Press cbMute bbbbc . bbbbb bbbbbbb Shift goes off. Feature or cbbbbbc The light next to cbbbbbbbc 3. Enter the 2-digit code, ‘‘68’’ (‘‘MU’’).
bbbbb Programming the Options b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Selecting Ringing Preference (for a second incoming call) You can select one of the following types of rings for an incoming call while you are busy on another call. No Ring One Ring Continuous Ringing To select ringing preference (No Ring, One Ring, or Continuous Ringing) bbbbb bbbbbbb Shift . Feature or cbbbbbc 1. While on-hook, press cbbbbbbbc bbbbb bbbbbbb Shift goes on.
bbbbb Programming the Options b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Enabling/Disabling the Status Lights for the PassageWay Connection (For the 8411 Voice Terminal Only) If a PC for the PassageWay Solution has been connected to the RS-232-D jack on the rear of the 8411, the user can use Button #9 (the next-to-last button in the second column) to see the status of the PassageWay connection.
bbbbb Programming the Options b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Enabling/Disabling the Status Lights for the Analog (Tip/Ring) Adjunct Interface (For the 8411 Voice Terminal Only) If an Analog Adjunct has been connected to the Analog Adjunct jack on the rear of the 8411 voice terminal, the user can use the lights next to Button #10 (the last button in the second column) to see the status of the Analog Adjunct connection.
bbbbb Programming the Options b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb If the voice terminal saves your selection, the first three green call appearance lights go on and, if you have a display, a confirmation message is displayed. If the voice terminal cannot save this selection, the first three red call appearance lights go on and, if you have a display, an error message is displayed. In this case, the selected option will be in effect until power is removed from the set.
bbbbb Programming the Options b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb green call appearance lights go on and, if you have a display, a confirmation message is displayed. If the voice terminal cannot save this selection, the first three red call appearance lights go on and, if you have a display, an error message is displayed. In this case, the selected option will be in effect until power is removed from the set. If this happens, try repeating the process.
bbbbb Programming the Options b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Press ‘‘2’’ to RESET the HANDSET AND SPEAKERPHONE volume to its mid-range volume level after each call Press ‘‘3’’ to FIX the HANDSET volume at a mid-range level, and RETAIN the SPEAKERPHONE at its current level (does NOT revert back to mid-range level after each call) Press ‘‘4’’ to FIX the HANDSET volume at a mid-range level, and RESET the SPEAKERPHONE volume level to a mid-range level after each call or bbb if the voice termina
bbbbb Programming the Options b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Setting the Display for 1- or 2-Lines (for the 8434DX only) To change the display to 1 or 2 lines (on the 8434DX only) bbbbb Shift . 1. While on-hook, press cbbbbbc bbbbb Shift goes on. The light next to cbbbbbc b bbbb 2. Press cbMute bbbbc . bbbbb Shift goes off. The light next to cbbbbbc 3. Enter the 2-digit code, ‘‘35’’ (‘‘DL’’). The current setting (1-LINE DISPLAY or 2-LINE DISPLAY) is shown on the display. 4.
bbbbb Programming the Options b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b bbbbbb Viewing Information on Terminal Options and Parameters You can use the 8410D, 8411D, and 8434DX display screen to view options and parameters that have been set at a particular voice terminal. NOTE: In order for you to view this information, the set must be on-hook and idle, and it must equipped with a display. To view voice terminal options and parameters for a specific set bbbbb Shift . 1.
bbbbb b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Other 8400-Series Voice Terminals Documentation bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb The following documentation provides instructions for using both the fixed and the switch features. These documents can be ordered from the AT&T GBCS Publications Fulfillment Center. Write: AT&T GBCS Publications Fulfillment Center P.O.
bbbbb Other 8400-Series Voice Terminals Documentation b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb DEFINITY Communications System Generic 2 and System 85 8410 Voice Terminal User’s Guide, 555-104-763 DEFINITY Communications System Generic 2 and System 85 8410 Voice Terminal Quick Reference Guide, 555-104-764 DEFINITY Communications System Generic 1 and Generic 3 and System 75 8411 Voice Terminal User’s Guide, 555-230-872 DEFINITY Communications System Generic 1 and Generic 3 and System 75 8411 Voice Term