Plug&Share™ Wireless Router 54 Mbps 802.11g 6800G User Manual Copyright © 2003 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. All marks are trademarks of their respective corporations.
Table of Contents Table of Contents GETTING STARTED ..................................................................4 About your new wireless network router ........................4 Package contents............................................................5 System requirements ......................................................5 Router controls, connections and indicator lights ..........6 Router installation ..........................................................7 THE SETUP WIZARD .............
Table of Contents STATUS SCREENS ..................................................................38 Router information ........................................................38 Activity logs ..................................................................39 Traffic statistics..............................................................40 Wireless client computers ............................................41 SHORTCUTS ............................................................................
Getting Started About Your New Wireless Router Your new AT&T Plug&Share™ Wireless Router gives you the freedom to share files, programs, storage devices, scanners, printers and even broadband Internet access among all the computers in your network — without the inconvenience and expense of a tangle of network cabling. Designed for fast, easy setup and use, your new router transfers data at up to 54 Mbps (megabits per second).
Getting Started Package Contents Please check to make sure your package contains the following items: Plug&Share™ Wireless Router Power adapter Use ONLY the supplied adapter. Do not attempt to use any other power adapter. RJ45 Ethernet cable Connects the router to the host computer, which is the computer you are using to set up your router.
Getting Started Router Controls, Connections and Indicator Lights BACK LAN Ports 1- 4 RJ45 jacks for cable connections to a local area network. After installation and setup, you will not need cabling to wirelessly share resources throughout the network. WAN Port This port provides Internet access when connected to a DSL or cable modem. (“WAN” stands for “Wide Area Network.”) Power Plug in your power adapter here, then plug it into an electrical outlet.
Getting Started Step 1: Make sure that you have Internet access Before you begin, launch your web browser to make sure you can connect to the Internet. If you can connect to web sites as usual, proceed to Step 2, below. If you cannot connect to the Internet, check your modem connections, or consult the User Manual provided by your broadband/Internet service supplier. You must have Internet access before installing the router.
Setup Wizard Basic > Advanced > Admin > Status > Shortcuts > Help Wizard Wireless ISP Connection DHCP Step 3: Run the Setup Wizard To configure your router for use, launch your web browser, then follow the steps below. NOTE: The screens you will see are stored in the router; they are not web site pages. During setup, ignore alerts that prompt you to re-connect to the Internet. 1 In the address window, type http://ATT.Router (do NOT type www). 2 Press Enter to display the Wizard screen.
Setup Wizard Basic > Advanced > Admin > Status > Shortcuts > Help Wizard Wireless ISP Connection DHCP Set Dynamic IP Address The following screen appears if you select Dynamic IP Address as your Internet connection type. Host Name: If your ISP requires that you enter a host name, enter it here. MAC (Media Access Control): The address of your computer’s network adapter should appear here as the default. It is usually not necessary to change it.
Setup Wizard Basic > Advanced > Admin > Status > Shortcuts > Help Wizard Wireless ISP Connection DHCP Set Wireless LAN Connection This screen displays the default settings for your wireless network. SSID (Service Set Identifier): This feature provides protection against unauthorized access to your network. The default SSID is at&t. You should change this name to any alphanumeric (numbers and/or letters) identifier up to 32 characters long.
Setup Wizard Basic > Advanced > Admin > Status > Shortcuts > Help Wizard Wireless ISP Connection DHCP Security Wizard: Set Admin Password You can protect against unauthorized access to network settings by entering a password here. Only those who know the password will be allowed to change network settings. NOTE: Be sure to choose a password you can remember. If you forget your password, you will not have access to any settings until you reset the router to factory programmed default settings.
Setup Wizard Basic > Advanced > Admin > Status > Shortcuts > Help Wizard Wireless ISP Connection DHCP Security setup completed Your setup is complete. For additional security protection, turn to the Wireless Settings section (page 15). Click Back to change any settings Click Save Settings to end the setup session now. Your router will restart automatically and the Close Wizard screen will appear. Click Exit to return to the current settings.
Basic System Settings Basic > Advanced > Admin > Status > Shortcuts > Help System settings To change your network settings, launch your web browser, type http://ATT.Router in the address field, then press Enter. If the router page does not appear, type http://192.168.0.1 then press Enter. Click tabs in the blue menu bar at the top of the page to choose the type of settings you want to review or change. For more information, click the Help button at the bottom of each page.
Basic System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Wizard Wireless ISP Connection DHCP Setup Wizard Click Run Wizard for a simple, step-by-step configuration of your router settings. (It is usually not necessary to do this after initial setup is complete.
Basic System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Wizard Wireless ISP Connection DHCP Wireless settings Options on this page allow you to control security features that can protect your privacy. Remember that all devices connected to the wireless network must share the same security settings. Click a radio button to display options for the security type you prefer • SSID: (Default at&t) The Service Set Identifier is the name of your wireless local area network.
Basic System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Wizard Wireless ISP Connection DHCP Shared Key Security (WEP: Wired Equivalent Privacy): Select this option for a moderate level of security. Phrase/Key: Enter a security phrase. If you choose the Hex Key Format (see below), you must use hexadecimal digits (0-9, a-f). If you choose the ASCII Key Format you can use letters, numbers, spaces, and punctuation marks.
Basic System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Wizard Wireless ISP Connection DHCP ISP Connection Type At this screen you must choose an Internet connection type compatible with your Internet Service Provider (ISP). If you are unsure which to choose, contact your ISP. When you make a selection, the screen will change to show options available for that connection type (see next page). • Dynamic IP Address: Cable modems usually require this setting.
Basic System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Wizard Wireless ISP Connection DHCP ISP Connection Type: Dynamic IP Address This setting is usually required for use with cable modems. Choose this setting if you don’t have to log on to the Internet when you turn on your computer (IP addresses are assigned by your ISP). • Host Name: (Default ATT.Router) Enter a host name here if required by your Internet Service Provider.
Basic System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Wizard Wireless ISP Connection DHCP ISP Connection Type: PPPoE PPPoE stands for “Point to Point Protocol over Ethernet,” often used by DSL service providers. Select Dynamic PPPoE to obtain an IP address automatically for your PPPoE connection (the option most often used). Select Static PPPoE to use a static IP address for your PPPoE connection. • User Name: Enter the user name required by your ISP when you connect to the Internet.
Basic System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Wizard Wireless ISP Connection DHCP ISP Connection Type: Static IP Address This connection type is rarely required. Contact your ISP before choosing this option. • To set a static IP address: Contact your Internet Service Provider and obtain the IP address, subnet mask, gateway address, and DNS (domain name server) numbers required, and enter them in the fields on this screen.
Basic System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Wizard Wireless ISP Connection DHCP DHCP Server When any device on your network is turned on, it must be assigned an IP address to communicate with other devices on the network. DHCP (Dynamic Host Configuration Protocol) assigns these IP addresses to devices on your network.
Advanced System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Virtual Server Multi-Mode Applications Filters Firewall DMZ Routing Performance Virtual Server If you want to use a network computer as a virtual server (to host web sites or FTP sites, for example) you can configure the router to direct incoming traffic to your server. • • • • • • • Virtual Server: (Default Off) Click On to designate a local network computer as a server.
Advanced System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Virtual Server Multi-mode Applications Filters Firewall DMZ Routing Performance Multiple Connection Applications This option allows compatibility with applications that require multiple connections (video conferencing, Internet telephony, gaming, etc.). You can set up as many profiles as you like for applications that require multiple connections.
Advanced System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Virtual Server Multi-Mode Applications Filters Firewall DMZ Routing Performance Filters Filters allow you to control Internet access from networked computers. Options allow you to restrict access to specific web sites, restrict access to all web sites except those you designate, or restrict access to other computers on your local area network (LAN).
Advanced System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Virtual Server Multi-Mode Applications Filters Firewall DMZ Routing Performance MAC Filters A MAC address is a unique serial number for each hardware adapter. This filter allows you to block Internet and LAN access from network computers by specifying the computer’s MAC address (you can find this address by displaying the DHCP screen; see page 21).
Advanced System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Virtual Server Multi-Mode Applications Filters Firewall DMZ Routing Performance URL Blocking Use URL Blocking to prohibit access to groups of web sites by using key words. A URL (Uniform Resource Locator) is the Internet address of a web site (usually beginning with “http://”). The key words you enter will determine which web sites are blocked.
Advanced System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Virtual Server Multi-Mode Applications Filters Firewall DMZ Routing Performance Domain Blocking Use Domain Blocking to prohibit access to specific web sites. This option allows you to enter the full name of each web site to be blocked. Domain blocking will allow or deny all types of access (http, ftp, etc.) to each web site listed. • Domain Blocking: (Default Off) Click another option below to enable domain blocking.
Advanced System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Virtual Server Multi-Mode Applications Filters Firewall DMZ Routing Performance Firewall Rules This feature can provide additional security protection by helping to prohibit unauthorized access to your network. • Firewall Rules: (Default Off) Click On to enable firewall protection. • Name: Enter a name to identify the firewall profile you are creating.
Advanced System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Virtual Server Multi-Mode Applications Filters Firewall DMZ Routing Performance DMZ DMZ (Demilitarized Zone) is a feature that allows specified network computers unrestricted Internet access. Computers designated as DMZ are not affected by other security measures (firewall protection, parental controls, etc.). Use this option with caution. Computers designated as DMZ may be vulnerable to security risks.
Advanced System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Virtual Server Multi-Mode Applications Filters Firewall DMZ Routing Performance Routing Options on this page should be changed only if necessary to manage very complex setups, such as a network that is subdivided into several sub-networks. These options can control how your router manages information between the subnetworks. Unless you are very skilled at network administration, do not change the default settings.
Advanced System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Virtual Server Multi-Mode Applications Filters Firewall DMZ Routing Performance Dynamic Routing Select this option to control how the router automatically builds routing information. Consult your network administrator before doing so. NOTE: Consult your Internet Service Provider (ISP) or network administrator before changing these settings.
Advanced System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Virtual Server Multi-Mode Applications Filters Firewall DMZ Routing Performance Routing Table This screen displays existing routes to various subnetworks. • Network Address: Displays the network IP address of the connected subnetwork. • Network Mask: Displays the network mask of the connected subnetwork. • Gateway Address: Displays the gateway address to connect the subnetwork.
Advanced System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Virtual Server Multi-Mode Applications Filters Firewall DMZ Routing Performance Wireless Performance If excessive data errors occur repeatedly, you may be able to correct the problem by adjusting the settings on this screen. The default settings usually work well, and any changes you make may degrade network performance. Consult your network administrator before making any changes.
Administrator System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Passwords Settings Backup Other Passwords To protect your network you can set passwords to prevent unauthorized access. The Administrator you designate can change all router settings, including the passwords. Users can view settings, but cannot change them. Administrator settings • Enter passwords for Administrator and User. Confirm by re-entering them in the fields below.
Administrator System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Passwords Settings Backup Other Settings • Local Time: Click Set Time to set the date and time manually, or set the router to obtain time automatically by connecting to a Network Time Protocol server (NTP). Correct time setting is important for activities such as event scheduling and logging. • IP Address: (Default 192.168.0.1.) The Internet Protocol (IP) address of your router is private and cannot be seen on the Internet.
Administrator System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Passwords Settings Backup Other Backup Router System Settings At this screen you can back up all system settings by saving them in a file on your local hard drive, or restore saved settings if the router becomes unstable and needs to be reset. • Save Settings to Local Hard Drive: To back up your system settings, press Save, then choose a location on your local hard drive where you want to keep the backup file.
Administrator System Settings Basic > Advanced > Admin > Status > Shortcuts > Help Passwords Settings Backup Other Other Options • Ping Test: To check whether a computer is connected to the Internet or to your LAN, enter its host name or IP address, then click Ping (“Packet Internet Groper”). If the computer is currently connected to the Internet (or to your LAN) you will see a verification message (unless that computer is set to deny Ping queries; see below).
Status Screens Basic > Advanced > Admin > Status > Shortcuts > Help Router Info Activity Traffic WLAN Router Information This screen displays the current status of the router (see descriptions below). • Router Information: Displays the router’s current firmware version. (See page 47 to download a more recent version if one is available.) • LAN: Displays the status of your Local Area Network connections (MAC Address of the Ethernet LAN connection, IP Address, Subnet Mask, and DHCP server setting).
Status Screens Basic > Advanced > Admin > Status > Shortcuts > Help Router Info Activity Traffic WLAN Activity This screen displays a record of the most recent 200 network events. After 200 events are recorded, new entries will overwrite older ones. Each time the router is reset or turned off, all entries are deleted. The Activity Settings option allows you to keep a permanent record of these events (see below). • First Page: Go to the beginning of log entries. • Last Page: Go to the end of log entries.
Status Screens Basic > Advanced > Admin > Status > Shortcuts > Help Router Info Activity Traffic WLAN Traffic Statistics This screen displays a summary of traffic handled by your wireless network (volume of data sent and received by your Local Area Network and Wide Area Network). • Refresh: Click to update the screen and see the most recent traffic statistics. • Reset: Click to delete all recorded data.
Status Screens Basic > Advanced > Admin > Status > Shortcuts > Help Router Info Activity Traffic WLAN Wireless This screen displays a list of all client computers currently connected to your wireless router.
Shortcuts Basic > Advanced > Admin > Status > Shortcuts > Help Parental Control Gaming Personal Web Site Personal FTP Site Internet Telephony Parental Control This option allows you to restrict Internet access from networked computers. You can completely deny access to the Internet for a specific computer, or you can restrict access to a list of approved web sites (for example, you might enter "childs_school.com" , "reference.com" and similar web sites to allow your child to use the internet for homework).
Shortcuts Basic > Advanced > Admin > Status > Shortcuts > Help Parental Control Gaming Personal Web Site Personal FTP Site Internet Telephony Gaming At this screen you can create profiles for Internet games that require multiple connections. These profiles are sometimes necessary to allow interactive gaming, by preventing other settings (such as Network Address Translation) from inhibiting the multiple connections. • Special Games: (Default Off) Click On to activate this feature.
Shortcuts Basic > Advanced > Admin > Status > Shortcuts > Help Parental Control Gaming Personal Web Site Personal FTP Site Internet Telephony Personal Web Site This option allows you to designate a network computer as a virtual server to host your personal web site. You can create a profile for each site, so that site visitors will be directed to the server hosting that site. • Personal Web Site: (Default Off) Click On to allow access to the virtual server for the web site.
Shortcuts Basic > Advanced > Admin > Status > Shortcuts > Help Parental Control Gaming Personal Web Site Personal FTP Site Internet Telephony Personal FTP Site This option allows you to designate a network computer as a virtual server to host your personal FTP site. You can create a profile for each site, so that site visitors will be directed to the server hosting that site. • Personal FTP Site: (Default Off) Click On to allow access to the virtual server for the FTP site.
Shortcuts Basic > Advanced > Admin > Status > Shortcuts > Help Parental Control Gaming Personal Web Site Personal FTP Site Internet Telephony Internet Telephony (VoIP) At this screen you can create profiles for Internet telephone services that require multiple connections. These profiles are sometimes necessary to allow Internet telephone use, by preventing other settings (such as Network Address Translation) from inhibiting the multiple connections.
Upgrades Basic > Advanced > Admin > Status > Shortcuts > Help Firmware Upgrade At this screen you can check to see if a new firmware version is available, and install it. (Firmware controls your router’s operation, and newer versions may give you more options or increase performance.) Before downloading and installing new firmware, you should connect your computer to the router with an Ethernet cable (see page 7).
Configuring the Wireless Network Change Network Settings After your wireless network is installed you can view or change settings at any time. Launch your Internet browser and enter http://ATT.Router in the URL (web address) field. If the router page does not appear, enter http://192.168.0.1 Choose the types of settings you want to view or change. Use the horizontal tabs to display appropriate vertical buttons and click on the vertical buttons on the left of your screen to display the desired screen.
Configuring the Wireless Network — Windows® XP Windows® XP • Windows® 2000 • Windows® Me/98 SE Configure Windows® XP for Network Sharing Caution Before making any changes to your networking settings, please review this section carefully. Failure to follow these instructions precisely may result in the inability to log into your network or computer. If your computer is part of a work environment, please contact your IT professional before proceeding. Step 1 Click Start > Control Panel.
Configuring the Wireless Network — Windows® XP Windows® XP • Windows® 2000 • Windows® Me/98 SE Step 4 Click Wireless Network Connection. Step 5 Click the Properties button. Step 6 Make sure File and Printer Sharing for Microsoft Networks appears in this list, and check it if it is unchecked. If you do not see it in the list, click the Install button and follow directions to install File and Printer Sharing for Microsoft Networks. Click OK when File and Printer Sharing is installed and checked.
Configuring the Wireless Network — Windows® XP Windows® XP • Windows® 2000 • Windows® Me/98 SE Step 7 Highlight the My Computer icon on your desktop, then click the right mouse button. Scroll down to click on Properties. Step 8 Click the Change button. Step 9 Enter a unique name to identify your computer. Each computer must have a different name. Enter a workgroup name. All computers must use the same workgroup. It may be easiest to use the default name, “Workgroup.
Configuring the Wireless Network — Windows® XP Windows® XP • Windows® 2000 • Windows® Me/98 SE Step 10 When configuration is complete, you must restart Windows®. When Windows® restarts you will be prompted to enter a user name and password. Be sure to record these in a safe place. You will be required to enter them for access to the network each time you restart Windows®.
Configuring the Wireless Network — Windows® XP Windows® XP • Windows® 2000 • Windows® Me/98 SE Configure Windows® XP for Printer Sharing Step 1 Click Start > Printers and Faxes. Step 2 Place the cursor on the printer you want to share, then click the right mouse button. Scroll down to select Sharing. NOTE: If your printer is not listed in this window, double-click Add a Printer, then follow the instructions to set up your printer for use.
Configuring the Wireless Network — Windows® XP Windows® XP • Windows® 2000 • Windows® Me/98 SE Configure Windows® XP for File Sharing Step 1 Double-click the My Computer icon on your desktop. Step 2 Place the cursor on the disk drive you want to share (usually Drive C:), then click the right mouse button and scroll down to select Sharing and Security. NOTE: This will allow others access to all files on this computer.
Configuring the Wireless Network — Windows® XP Windows® XP • Windows® 2000 • Windows® Me/98 SE To Share Network Files in Windows® XP Step 1 Double-click the My Network Places icon on your desktop. Step 2 Double-click View Workgroup Computers to see a list of all computers connected to your network. Step 3 Double-click any icon to see a list of all shared folders on that computer. Step 4 Double-click any folder for access to any file in that folder.
Configuring the Wireless Network — Windows® 2000 Windows® XP • Windows® 2000 • Windows® Me/98 SE Configure Windows® 2000 for Network Sharing Caution Before making any changes to your networking settings, please review this section carefully. Failure to follow these instructions precisely may result in the inability to log into your network or computer. If your computer is part of a work environment, please contact your IT professional before proceeding.
Configuring the Wireless Network — Windows® 2000 Windows® XP • Windows® 2000 • Windows® Me/98 SE Step 5 Click Start > Settings > Control Panel. Step 6 Double-click System. Step 7 Click the Properties button. Step 8 Enter a unique name to identify your computer. Each computer must have a different name. Enter a workgroup name. All computers must use the same workgroup. It may be easiest to use the default name, “Workgroup.
Configuring the Wireless Network — Windows® 2000 Windows® XP • Windows® 2000 • Windows® Me/98 SE Step 9 When configuration is complete, you must re-start Windows®. When Windows® restarts you will be prompted to enter a user name and password. Be sure to record these in a safe place. You will be required to enter them for access to the network each time you restart Windows®.
Configuring the Wireless Network — Windows® 2000 Windows® XP • Windows® 2000 • Windows® Me/98 SE Configure Windows® 2000 for Printer Sharing Step 1 Click Start > Settings > Printers. Step 2 Place the cursor on the printer you want to share, then click the right mouse button. Scroll down to select Sharing. NOTE: If your printer is not listed in this window, double-click Add Printer, then follow the instructions to set up your printer for use.
Configuring the Wireless Network — Windows® 2000 Windows® XP • Windows® 2000 • Windows® Me/98 SE Configure Windows® 2000 for File Sharing Step 1 Double-click the My Computer icon on your desktop. Step 2 Place the cursor on the disk drive you want to share (usually Local Drive C:), then click the right mouse button and scroll down to select Sharing. NOTE: This will allow others access to all files on this computer.
Configuring the Wireless Network — Windows® 2000 Windows® XP • Windows® 2000 • Windows® Me/98 SE To Share Network Files in Windows® 2000 Step 1 Double-click the My Network Places icon on your desktop. Step 2 Double-click Computers Near Me to see a list of all computers connected to your workgroup. Step 3 Double-click any icon to see a list of all shared folders on that computer. Step 4 Double-click any folder for access to any file in that folder.
Configuring the Wireless Network — Windows® 98 SE/Windows® Me Windows® XP • Windows® 2000 • Windows® Me/98 SE Configure Windows® 98/Me for Network Sharing Caution Before making any changes to your networking settings, please review this section carefully. Failure to follow these instructions precisely may result in the inability to log into your network or computer. If your computer is part of a work environment, please contact your IT professional before proceeding.
Configuring the Wireless Network — Windows® 98 SE/Windows® Me Windows® XP • Windows® 2000 • Windows® Me/98 SE Step 5 Click the Access Control tab at the top of this screen, then click on the Share- Level access control button. Step 6 Click the Configuration tab at the top of this screen, then click the File and Print Sharing button. Step 7 Check the first option (I want to be able to give others access to my files). Check the second option if you want to share a printer connected to this computer.
Configuring the Wireless Network — Windows® 98 SE/Windows® Me Windows® XP • Windows® 2000 • Windows® Me/98 SE Step 9 To verify that configuration is complete, doubleclick the Network Neighborhood icon on your desktop. In the next window displayed you should see the names of all network computers. If any computers do not appear, you will have to follow the steps in this section on each computer to configure them for network sharing.
Configuring the Wireless Network — Windows® 98 SE/Windows® Me Windows® XP • Windows® 2000 • Windows® Me/98 SE Configure Windows® 98/Me for Printer Sharing Step 1 Click Start > Settings > Printers. Step 2 Place the cursor on the printer you want to share, then click the right mouse button and scroll down to select Sharing. NOTE: If your printer is not listed in this window, double-click Add Printer, then follow the instructions to set up your printer for use.
Configuring the Wireless Network — Windows® 98 SE/Windows® Me Windows® XP • Windows® 2000 • Windows® Me/98 SE Configure Windows® 98/Me for File Sharing Step 1 Double-click the My Computer icon on your desktop. Step 2 Place the cursor on the disk drive you want to share (usually Drive C:), then click the right mouse button and scroll down to select Sharing. NOTE: This will allow others access to all files on this computer.
Configuring the Wireless Network — Windows® 98 SE/Windows® Me Windows® XP • Windows® 2000 • Windows® Me/98 SE To Share Network Files in Windows® 98/Me Step 1 Double-click the Network Neighborhood icon on your desktop. Step 2 Double-click any icon to see a list of all shared folders on that computer. Step 3 Double-click any folder for access to any file in that folder.
Troubleshooting Troubleshooting If your router does not work properly, try the following suggestions before seeking repair assistance. Problem No lights on the router Solution • Make sure that both ends of the AC adapter are firmly plugged in. • Make sure the router is plugged into a working electrical outlet not controlled by a wall switch. • Unplug the router’s power adapter, wait 15 seconds, then plug it back in. • If these remedies do not work, reset the router (see page 69).
Troubleshooting Problem Other wireless devices cannot connect to the router Solution • Check the Wireless icon (4 stacked bars) in the System Tray at the bottom right corner of your screen. If there is an “X” over the icon, see “No Access to Router” on previous page. If the icon is white, try the following steps: • Double-click on the Wireless icon. Click on the Site Survey tab. Click the Refresh button. Select a router or access point, then click Connect.
Troubleshooting Corrective procedures (continued from previous page) Set Windows® to automatically detect IP settings Consult your network administrator before attempting this change. This procedure allows your computer to automatically detect IP settings, which may allow you to connect to the Internet. If your computer is new, it may not have an IP address, which is required for Internet access.
Glossary Glossary Access Point DNS Access points are the contact points (wireless routers and transmitters) in a wireless LAN that are connected to an Ethernet hub or server. Users can roam within the range of access points and their wireless device connections are passed from one access point to the next. DNS stands for Domain Name System. DNS converts domain names to the IP addresses that all machines on the Internet have. It translates from name to address and from address to name.
Glossary Gateway LAN Gateways are computers that convert protocols enabling different networks, applications, and operating systems to exchange information. The name given to a computer or client station that acts as a source for information on the network. LANs (Local Area Networks) are networks that serve users within specific geographical areas, such as your home or in a company building.
Glossary Packet Radius Server A packet is a portion of data that is transmitted in network communications. Packets are also sometimes called frames and datagrams. Packets contain not only data, but also the destination IP address. RADIUS (Remote Authentication Dial-in User Service) Server must be configured to properly authenticate client devices for access to the network. The IP address and port number are based on the configuration of the RADIUS server in your enterprise network.
Glossary SMTP TCP/IP SMTP (Simple Mail Transfer Protocol) is the standard Internet e-mail protocol. SMTP is a TCP/IP protocol defining message format and includes a message transfer agent that stores and forwards mail. TCP/IP (Transmission Control Protocol/Internet Protocol) is the main Internet communications protocol suite. TCP ensures that data is completely sent and received at the other end.
Glossary Wireless LAN (WLAN) Wireless LANs are local area networks that use wireless communications for transmitting data. Transmissions are usually in the 2.4 GHz band. WLAN devices do not need to be lined up for communications like infrared devices. WLAN devices use routers which are connected to the wired LAN and provide connectivity to the LAN. The radio frequency of WLAN devices is strong enough to be transmitted through non-metal walls and objects, and can cover an area up to a thousand feet.
Technical Specifications Technical Specifications Standards • IEEE 802.11 • IEEE 802.11b • IEEE 802.11g • IEEE 802.3u • IEEE 802.3 Operating Systems • Windows® XP, 2000, Me, 98 SE VPN Pass Through/Multi-Sessions • PPTP • L2TP • IPSec Advanced Firewall Features • NAT with VPN Pass through • MAC filtering • IP filtering • URL Filtering • Domain Blocking • Scheduling Device Management • Web-based (Internet Explorer® v5.5 or later) Wireless Data Rates With Automatic Fallback • 54 Mbps • 22 Mbps • 11 Mbps • 5.
Questions? Call 1-877-800-5400 or visit www.plugandshare.att.com Copyright © 2003 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. All marks are trademarks of their respective corporations. Issue 1.