5840_CIB_2ATT 2002.11.7 5:47 PM Page II USER’S MANUAL Part 2 5.8 GHz Cordless Telephone Answering System 5840 with Caller ID/Call Waiting 5840 Please also read Part 1 — Important Product Information © 2002 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Symbol are trademarks of AT&T Corp., licensed to Advanced American Telephones.
5840_CIB_2ATT 2002.11.7 5:47 PM Page III Visit us at www.telephones.att.com © 2002 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China.
2002.11.7 5:47 PM Page V CONTENTS BEFORE YOU BEGIN .................. 1 Parts List................................................ About Caller Identification (Caller ID)...................................... About the Calls Log......................... About Adding Handsets .................. 1 2 2 2 INSTALLATION ....................... 3 Table/Desk Installation ................... Wall Installation ............................... Spare Battery/ Power Failure Backup ................. Belt Clip .......
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840_CIB_2ATT 2002.11.7 5:47 PM Page 2 BEFORE YOU BEGIN About Caller Identification (Caller ID) This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider. Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use this feature.
2002.11.7 5:47 PM Page 3 INSTALLATION Table/Desk Installation • NOTE: Install this telephone away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. 1 2 INSTALLATION 5840_CIB_2ATT Connect the telephone line cord. Connect the power cord. CL flashes in the message window. Standard electrical outlet Modular telephone jack Use only the power cord supplied with this product.
5840_CIB_2ATT 2002.11.7 Page 4 Install the handset battery. Use only AT&T Battery 2401, SKU# 91077. INSTALLATION 3 5:47 PM a) Remove battery compartment cover by pressing on indentation and sliding downward. b) Align the contacts and place the battery pack in the battery compartment. c) Replace cover by sliding it on its track up over battery case until it snaps firmly into place. 4 5 4 Charge the handset battery. • Place the handset in the base. • Charge the battery at least 12 hours.
2002.11.7 5:47 PM Page 5 Wall Installation 1 2 figure a 3 4 5 figure b 6 figure c 7 Connect the power cord and telephone line cord to the underside of the corded base, as shown (figure a). Position the mounting bracket as shown (figure b). Feed the telephone line cord through the hole in the center of the mounting bracket (figure b), align the bracket with the base, and slide it into the hole on the base as shown (figure c). Lock the mounting bracket in place (figure d).
5840_CIB_2ATT 2002.11.7 5:47 PM Page 6 INSTALLATION Spare Battery/Power Failure Backup You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold separately) and keep it charged in the base at all times. In the event of a power failure, a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 21/2 hours. The spare battery will fully charge in 24 hours.
2002.11.7 5:47 PM Page 7 Belt Clip You can remove the belt clip from the handset. a) Slide down into grooves. b) Press tabs on belt clip into slots on back of handset to reattach. INSTALLATION 5840_CIB_2ATT c) To remove, lift one side with your thumbnail and push back. Headset You can use this telephone hands-free when you install any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset.
5840_CIB_2ATT 2002.11.7 5:47 PM Page 8 FEATURE SETUP – HANDSET Feature Setup Menu FEATURE SETUP – HANDSET Press the softkey under MENU to enter the Feature Setup menu. Use or to choose features, then select to save your choice. OK • NOTE: If you wait more than 20 seconds without pressing a key, the handset returns to the idle screen. • NOTE: If you receive an incoming call while in feature setup, the phone automatically exits the menu to take the call.
2002.11.7 5:47 PM Page 9 Clock Mode You can choose to display the time when the phone is idle at the handset, or you can turn this feature off. The default setting is ON. 1 Press MENU . 2 Press until the screen highlights FEATURE SETUP – HANDSET 5840_CIB_2ATT INTERCOM HANDSET SETTINGS SET TIME CLOCK MODE ▲ iii 3 Press OK OK ▼ . The screen displays CLOCK ENABLE ON OFF 4 5 Press Press OFF OK OK ON ON . or to save the displayed setting.
5840_CIB_2ATT 2002.11.7 5:47 PM Page 10 Sound Select FEATURE SETUP – HANDSET This telephone uses the latest acoustic receiver design, providing you with four different sound quality settings. During a call, you can adjust the quality of the sound. Pressing repeatedly will cycle you through four different responses. • NOTE: The mid-boost setting is hearing-aid compatible. BASS – Low frequency sounds enhanced. MID – Mid-range sounds enhanced. p TREBLE – High frequency sounds enhanced.
2002.11.7 5:48 PM Page 11 Ringer Volume Adjust the volume of the handset ringer. Setting the volume so that no bars show on the graph turns the ringer off. 1 Press MENU , then until the screen highlights HANDSET SETTINGS. OK . 2 Press OK 3 Press when RINGER VOLUME is highlighted. The screen displays RINGER VOLUME iii OK 4 5 • Press or to hear samples of ring volumes. OK Press to save the displayed setting. NOTE: Ringer Volume and Vibrate settings are independent.
5840_CIB_2ATT 2002.11.7 5:48 PM Page 12 FEATURE SETUP – HANDSET Ringer Melody The Ringer Melody sets which ringer you hear when you have an outside call. The Ringer Melody default setting is #01; there are eight Ringer Melody selections. 1 Press MENU , then until the screen highlights HANDSET SETTINGS. OK , then 2 Press until the screen highlights RINGER MELODY. OK . The screen displays 3 Press iii RINGER #01 ▲ 4 5 12 OK ▼ Press or to display desired setting.
2002.11.7 5:48 PM Page 13 Vibrate Control When this feature is on, the handset vibrates when you have an incoming call. The default setting is OFF. 1 Press MENU , then until the screen highlights HANDSET SETTINGS. OK , then 2 Press until the screen highlights VIBRATE CONTROL. OK . The screen displays 3 Press VIBRATE iii OFF OFF 4 5 • Press Press OFF OK OK ON ON . or to save the displayed setting. NOTE: Vibrate and Ringer Volume settings are independent.
5840_CIB_2ATT 2002.11.7 5:48 PM Page 14 FEATURE SETUP – HANDSET Low Batt Tone You can set the handset to sound a tone when battery power is low, or you can turn the tone off. Default setting is ON. 1 Press MENU , then until the screen highlights HANDSET SETTINGS. OK , then 2 Press until the screen highlights LOW BATT TONE. OK 3 Press The screen displays iii LOW BATTERY TONE ON OFF 4 5 14 Press Press OFF OK OK ON ON . or to save the displayed setting.
2002.11.7 5:48 PM Page 15 Range Tone You can set the handset to sound a tone when you are approaching the range limit, or you can turn this tone off. The default setting is ON. 1 Press MENU , then until the screen highlights HANDSET SETTINGS. OK , then 2 Press until the screen highlights RANGE TONE. OK 3 Press The screen displays iii FEATURE SETUP – HANDSET 5840_CIB_2ATT RANGE TONE ON OFF 4 5 Press Press OFF OK OK ON ON . or to save the displayed setting.
5840_CIB_2ATT 2002.11.7 5:48 PM Page 16 FEATURE SETUP – HANDSET Keypad Tone When this feature is on, each key press makes a sound. The default setting is ON. 1 Press MENU , then until the screen highlights HANDSET SETTINGS. OK , then 2 Press until the screen highlights KEYPAD TONE. OK 3 Press The screen displays KEYPAD TONE iii ON OFF 4 5 16 Press Press OFF OK OK ON ON . or to save the displayed setting.
02.11.7 5:48 PM Page 17 Set Contrast You can adjust the screen contrast for easy viewing. 1 Press MENU , then until the screen highlights HANDSET SETTINGS. OK , then 2 Press until the screen highlights CONTRAST. OK 3 Press The screen displays FEATURE SETUP – HANDSET 5840_CIB_2ATT CONTRAST iii OK 4 5 Press or to increase or decrease contrast. OK Press to save the displayed setting.
5840_CIB_2ATT 2002.11.7 5:48 PM Page 18 FEATURE SETUP – HANDSET Language Setting You can set each registered handset so the display appears in English, Spanish or French. The default setting is ENGLISH. 1 Press MENU , then until the screen highlights HANDSET SETTINGS. OK , then 2 Press until the screen highlights LANGUAGE. OK 3 Press The screen displays ENGLISH SPANISH FRENCH iii ▲ 4 5 18 Press language. OK Press OK ▼ to highlight the desired to save the displayed setting.
2002.11.7 5:48 PM Page 19 FEATURE SETUP – BASE Ringer Volume iii Setting the volume so that no bars show on the graph turns the ringer off. 1 Press MENU . Use to highlight BASE OK . SETTINGS, then press ▲ MENU ▼ CALLS LOG BASE SETTINGS DISPLAY BASE-ID ▲ 2 3 4 OK ▼ OK . Highlight RINGER VOLUME, then press Press to reduce volume, press to increase volume. At the lowest setting, the base will not ring when a call comes in. OK Press to save the displayed setting.
5840_CIB_2ATT 2002.11.7 5:48 PM Page 20 Ringer Melody FEATURE SETUP – BASE 1 Press MENU . Use SETTINGS, then press OK to highlight BASE . iii ▲ MENU ▼ CALLS LOG BASE SETTINGS DISPLAY BASE-ID ▲ 2 3 4 20 OK ▼ OK . Highlight RINGER MELODY, then press Press or to scroll through eight melodies and hear samples. OK Press to save the displayed setting.
2002.11.7 5:48 PM Page 21 Dial Mode (Tone/Pulse) iii This phone comes set for touch tone dialing. If you have dial pulse (rotary) service, you must set the dial mode to PULSE. 1 Press MENU . Use to highlight BASE OK . SETTINGS, then press ▲ MENU ▼ CALLS LOG BASE SETTINGS DISPLAY BASE-ID ▲ 2 3 4 OK ▼ OK . Highlight TONE/PULSE, then press Press TONE or PULSE . OK Press to save the displayed setting.
5840_CIB_2ATT 2002.11.7 5:48 PM Page 22 Contrast FEATURE SETUP – BASE 1 Press MENU . Use SETTINGS, then press OK to highlight BASE . iii ▲ MENU ▼ CALLS LOG BASE SETTINGS SETTINGS BASE DISPLAY BASE-ID ▲ 2 3 4 22 OK ▼ OK . Highlight CONTRAST, then press Press or to decrease or increase screen contrast. OK Press to save the displayed setting.
2002.11.7 5:48 PM Page 23 Language 1 Press MENU . Use SETTINGS, then press OK to highlight BASE . iii ▲ MENU ▼ CALLS LOG BASE SETTINGS DISPLAY BASE-ID ▲ 2 3 4 OK ▼ OK . Highlight LANGUAGE then press Press or to highlight desired language. OK Press to save the displayed setting.
5840_CIB_2ATT 2002.11.7 5:48 PM Page 24 TELEPHONE OPERATION Make a Call At the Handset TELEPHONE OPERATION 1 2 Press P, then dial the number — OR — Dial the number, then press P. To end the call, press O or place the handset in the base. Answer a Call j p At the Handset 1 2 Press P to answer a call. To end the call, press O or place the handset in the base. At the Base 1 2 m 5840 24 Press K to answer a call. To end the call, press K again.
2002.11.7 5:48 PM Page 25 Volume Handset You can adjust the volume of what you hear through the handset during a conversation by pressing + or on the right side of the handset. You will hear a special tone when you reach the highest or lowest setting. Base Speaker Press VOLUME + or VOLUME - to adjust the base speaker volume while on a call. You will hear a special tone when you reach the highest or lowest setting.
5840_CIB_2ATT 2002.11.7 5:48 PM Page 26 TELEPHONE OPERATION Handset Speakerphone When the handset speakerphone is activated, you can use the phone hands-free. Stand the handset on a flat surface (not in the base) and continue your conversation. • NOTE: For best performance, use the handset speakerphone in a quiet location with the handset facing you from no more than four feet away. Make a Call j 1 p 2 j Press K, then dial the number — OR — Dial the number, then press K.
2002.11.7 5:48 PM Page 27 Base Speakerphone You can use the base speakerphone to answer calls, or to make calls from the Caller ID log. Make a Call 1 2 3 m Press MENU , then until the screen highlights CALLS LOG. OK , then Press or to select the Caller ID record you want to dial. Press K to dial the displayed number — OR — Choose a new dialing option (see below). Dialing Options 1 5840 iii While a call record is displayed, press CID , then select OPT# .
5840_CIB_2ATT 2002.11.7 5:49 PM Page 28 Redial The last ten phone numbers dialed at the handset are stored in redial memory. TELEPHONE OPERATION 1 2 3 j i p j p j Press REDIAL then press or to scroll through the numbers in redial memory. Press P or K to dial the highlighted number. Press O to end the call. Save a Redial Number 1 2 3 4 Press REDIAL . Press or until the screen displays the number you want to dial, then press SELECT . Press SAVE . The screen displays ENTER NAME.
2002.11.7 5:49 PM Page 29 Flash/Call Waiting If you subscribe to Call Waiting service with your local telephone service provider, you can answer a new incoming call without losing your current call. Handset 1 2 Press P/F to connect to the new call when you receive a call-waiting signal. Press P/F again to return to the original call. NOTE: Use P/F to access other phone • company subscriber services, as described by k your provider.
5840_CIB_2ATT 2002.11.7 5:49 PM Page 30 Mute Handset TELEPHONE OPERATION 1 During a telephone conversation, mute the handset microphone by pressing MUTE . The other party will be unable to hear anything on your end. The screen displays MICROPHONE MUTED o 2 To return to two-way conversation, press MUTE again. Base Press M on the base to prevent the other party from hearing you, the screen displays MICROPHONE MUTED. Press M again to return to two-way conversation.
2002.11.7 5:49 PM Page 31 Hold Handset • j i NOTE: When a call is on hold, the screen displays CALL ON HOLD. If the clock feature is on, this message will be displayed for five seconds, then return to the clock display with H on top of the screen. After five minutes, the handset will ring to remind you there’s a call on hold. If you do not answer the ring, the call will be disconnected. 1 2 While on a call, press HOLD . You can now use the intercom if you wish (see page 37).
5840_CIB_2ATT 2002.11.7 5:49 PM Page 32 TELEPHONE OPERATION Temporary Tone Dialing If you have dial pulse (rotary) service, you can change from dial pulse to touch tone dialing during a call. 1 Make the call, and wait until it is connected. 2 Press t. Keys pressed after this send touch tone signals. 3 After you hang up, the phone automatically returns to dial pulse (rotary) service.
2002.11.7 5:49 PM Page 33 DISPLAY SCREEN MESSAGES SCREEN DISPLAYS: WHEN: INCOMING OUTSIDE CALL You have an incoming phone call (without Caller ID). INTERCOM FROM [PARTY NAME] You have an incoming call from [PARTY NAME], for example HANDSET 2. Once an intercom call is underway, the handsets will show the icons of the participating parties; the base will show INTERCOM CALL. LOW BATTERY The handset battery is low. EXTENSION IN USE Another phone on this line is in use.
5840_CIB_2ATT 2002.11.7 5:49 PM Page 34 HANDSET ICONS THIS ICON: INDICATES TELEPHONE OPERATION Line In Use indicator On steadily with no number next to it when another phone on this line is in use. On steadily with one or more numbers next to it, indicating which extensions are using the line. For example, 12 indicates that Handset 1 and Handset 2 are on an outside call. Intercom indicator On steadily with the extension numbers currently on an intercom call.
2002.11.7 5:49 PM Page 35 BASE ICONS THIS ICON: INDICATES Ringer Off indicator is displayed when the ringer is turned off. TELEPHONE OPERATION 5840_CIB_2ATT Battery indicator Cycles (Low, Medium, and Full) when a battery pack is charging in the spare battery compartment.
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2002.11.7 5:49 PM Page 37 INTERCOM OPERATION Intercom Calls j iii If you have more than one handset (AT&T 5800, purchased separately) registered with your 5840 base, you can make intercom calls between handsets. From Base to All Handsets 1 2 Press I on the base. Press until GLOBAL PAGE is highlighted, OK . then press From Base to Selected Handset 1 2 Press I on the base. Press until the desired handset is OK .
5840_CIB_2ATT 2002.11.7 5:49 PM Page 38 Answering Intercom INTERCOM OPERATION At handset, press P. At base, automatically answered. End Intercom At handset, press O. At base, press K. k o Answer an Incoming Call While on an Intercom Call If an incoming call is received while you are using the intercom, you will hear a beep and the screen will display call information as usual for 15 seconds. To answer the incoming call, press P on either handset or K on the base.
2002.11.7 5:49 PM Page 39 Blind Call Transfer If you have installed additional AT&T 5800 handsets (purchased separately) with your 5840 telephone, you can transfer a call from one handset to another. From the Handset 1 2 k o i j p From the Base 1 2 • j j iii Press XFER , then use to highlight where you want the call transferred. When the desired destination is highlighted, OK press to transfer the call. Press I or XFER , then use to highlight where you want the call transferred. OK .
5840_CIB_2ATT 2002.11.7 5:49 PM Page 40 Conference Calling INTERCOM OPERATION 1 2 j 40 p If one handset is already on a call, you can connect a second handset to the call by pressing P on the second handset — OR — If you are on a call and have a second call on hold, press P to add the held call to the conference call. Disconnect either or both handsets by pressing O.
2002.11.7 5:49 PM Page 41 PHONE BOOK This telephone can store up to 50 telephone numbers and names. Each number can be up to 32 digits long and each name can be up to 16 characters. Store a Number and Name in Phone Book 1 Enter the number you want to store. The screen displays the number you enter. To delete a digit, press O/C; to clear the screen, press and hold O/C. k o i p 555 0123 PAUSE 2 Press MEM MENU MEM .
5840_CIB_2ATT 2002.11.7 5:49 PM Page 42 PHONE BOOK Keypad Characters 42 Dial Key 1 2 3 Presses 4 5 1 & ’ , .
2002.11.7 5:49 PM Page 43 Dial a Number in Phone Book 1 Press MEM . The screen displays ▲ 2 k o i j FIND ▼ Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then or , if necessary) to display the name you’re searching for GEORGE 555-0123 j ▲ 3 EDIT ▼ — OR — Press FIND , then enter the first few letters of the name you’re searching for and press FIND again. Press P or K to dial the displayed number.
5840_CIB_2ATT 2002.11.7 5:49 PM Page 44 Edit a Number/Name in Phone Book 1 Press MEM . The screen displays PHONE BOOK ▲ 2 iii FIND ▼ Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then or , if necessary) to display the name you’re searching for GEORGE 555-0123 ▲ 3 EDIT ▼ — OR — Press FIND , then enter the first few letters of the name you’re searching for and press FIND again. Press EDIT twice.
2002.11.7 5:49 PM Page 45 Delete a Number/Name in Phone Book 1 Press MEM . The screen displays ▲ 2 iii ▼ FIND Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then or , if necessary) to display the name you’re searching for GEORGE 555-0123 ▲ 3 ▼ EDIT — OR — Press FIND , then enter the first few letters of the name you’re searching for and press FIND again. Press EDIT . The handset displays GEORGE 555-0123 DEL 4 Press DEL EDIT .
5840_CIB_2ATT 2002.11.7 5:49 PM Page 46 CALLER ID OPERATION CALLER ID OPERATION If you subscribe to Caller ID service with your local phone service provider, this phone stores all incoming calls (up to 50 at the handset, up to 99 at the base) with valid Caller ID information in the calls log. Name, number, time and date information can all be stored, if they are sent with the call. Calls are automatically stored in the order they are received, with call “1” stored as the most recent call.
2002.11.7 5:49 PM Page 47 Review Calls Log 1 OK . The screen Press MENU , then press displays the most recent call in the calls log. JOHNSON THOMAS 9085550123 10:30P Oct12 #01 ▲ 2 iii Press records. or CID ▼ to scroll through call Store Record in Phone Book 1 p 2 3 While the call information is displayed, press CID , then use # to scroll through dialing options, if you want to change the format.
5840_CIB_2ATT 2002.11.7 5:50 PM Page 48 Display Dial While you are reviewing the calls log, you can dial a number displayed on the screen. You can change the format of the number using “Dialing Options” below. iii Press P or K to dial the displayed number. CALLER ID OPERATION Dialing Options i 48 1 While a call record is displayed, press CID , then select OPT# . 2 Use or to highlight the number the way you want to dial it.
2002.11.7 5:50 PM Page 49 Remove Call Records Removing a Specific Call Record 1 2 OK . Press MENU , then press Press or to scroll through call records until the call you want to delete is displayed. JOHNSON THOMAS 9085550123 10:30P Oct25 #06 ▲ iii 3 Press CID displays , then press CID DEL ▼ . The screen JOHNSON THOMAS 9085550123 10:30P Oct25 #06 THIS 4 ALL Press THIS . The call record is deleted and you hear a confirmation tone. Removing All Records 1 2 OK .
5840_CIB_2ATT 2002.11.7 5:50 PM Page 50 ANSWERING SYSTEM OPERATION AT THE BASE Audible Indicators This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation. Turn Answering System On/Off ANSWERING SYSTEM OPERATION j Press O to turn the system on or off. When the system is turned on, you will hear “Machine on” and the ON/OFF light will be lit.
2002.11.7 5:50 PM Page 51 About Mailboxes This answering system has three voice mailboxes. Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1, 2, or 3. All other messages will be recorded in Mailbox 1. About Announcements • • • • • You can record up to two different announcements — one for normal answering and one for when you’ve set the system to play the announcement only.
5840_CIB_2ATT 2002.11.7 5:50 PM Page 52 Record Your Announcement ANSWERING SYSTEM OPERATION • l o NOTE: If you have assigned different mailboxes to different people, be sure to tell callers in your announcement to press 1, 2, or 3 to leave a message in the appropriate mailbox. 1 2 j 3 To To m 52 m m Press U until you hear “Change announcement.” Press r. After you hear “Now recording” followed by a beep, speak toward the base to record an announcement up to 90 seconds long.
2002.11.7 5:50 PM Page 53 Answering System Feature Setup j p m m You can set up one feature at a time, or you can set up a feature and then move on to set up another feature. 1 Make sure the answering system is on. 2 Press and release U until you hear the system announce the feature you want to set. Refer to the Feature Summary chart on page 54 for a description of the features and your choices. 3 Press c to hear the feature’s settings.
2002.11.7 ANSWERING SYSTEM OPERATION 5840_CIB_2ATT 5:50 PM Page 54 FEATURE SUMMARY Default settings indicated by SYSTEM ANNOUNCES: DESCRIPTION/DIRECTIONS: “Change remote access code” 50 * Set the remote access code you will use to access features and functions of the answering system from a touch tone phone. The code can be changed to any two-digit number from 40–99.
2002.11.7 5:50 PM Page 55 Listen to, Save & Delete Messages m m m The system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos, and announcements (up to a maximum of 99 messages). Before playing a message, the system announces the day and time it was received. While the message plays, the message window displays the number of the message. After playing the last message in a mailbox, the system announces “End of messages.
5840_CIB_2ATT 2002.11.7 5:50 PM Page 56 Adjust Playback Volume Press VOLUME + or VOLUME - to adjust the base speaker volume while playing back messages. l j ANSWERING SYSTEM OPERATION 5840 Call Screening/Intercept 1 2 3 k 56 Make sure the answering system and call screening are ON, and set the message playback volume control above level 1 so you can hear the caller’s message. If you decide to take the call, press P on the handset.
2002.11.7 5:50 PM Page 57 Record a Memo You can record a memo up to four minutes long to store as an incoming message. 1 Press and release r. 2 Press a PLAY/STOP button to select a mailbox for the memo. After the beep, speak toward the microphone. The message window displays the length of your memo. 3 To stop recording, press the PLAY/STOP button again.
5840_CIB_2ATT 2002.11.7 5:50 PM Page 58 ANSWERING SYSTEM OPERATION MESSAGE WINDOW DISPLAY WINDOW DISPLAYS: WHEN: 0 No messages in any mailbox 1 – 98 Total number of messages in all mailboxes, or current message number during message playback.
2002.11.7 5:50 PM Page 59 ANSWERING SYSTEM OPERATION AT TOUCH TONE PHONE Connect with the Answering System You can access many features of this system remotely from a touch tone phone. 1 Dial your telephone number. 2 When the system answers, enter your Remote Access Code (preset to 50). The system beeps once and then announces the number of new messages. 3 Enter a remote command (see “Remote Access Commands” on page 60). 4 Press * 0 to exit remote operation.
5840_CIB_2ATT 2002.11.7 5:50 PM Page 60 ANSWERING SYSTEM OPERATION REMOTE ACCESS COMMANDS FUNCTION: COMMAND: Play messages in a mailbox Press #, then enter the appropriate mailbox number(1, 2, or 3). The system plays new messages. If there are no new messages, the system plays old messages. Repeat a message Press # 4 while message is playing; each press backs up another message. Skip a message Press # 6 while message is playing; each press advances another message. Stop Press # 5.
2002.11.7 5:50 PM Page 61 BATTERIES Battery Life A fully charged battery provides an average talk time of about eight hours, or standby time of five days. • NOTE: Talk time and standby time may vary depending on operating conditions. Battery Indicator Ten to fifteen minutes before the battery charge indictor gets too low to operate the handset, an empty battery icon ( ) will flash on the screen, you’ll hear three short tones, and the screen will display LOW BATTERY.
5840_CIB_2ATT 2002.11.7 5:50 PM Page 62 Spare Battery You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold separately) and keep it charged in the base at all times. In the event of a power failure, a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 2 1/2 hours. BATTERIES The spare battery will fully charge in 24 hours.
2002.11.7 5:50 PM Page 63 Replace the Handset Battery Pack 1 2 Install the handset battery. Use only AT&T Battery 2401, SKU# 91077. Charge the handset battery. • Place the handset in the base. • Charge the battery for at least 12 hours. After the first charge, the battery will charge in eight hours. a) Remove battery compartment cover by pressing on indentation and sliding downward. BATTERIES 5840_CIB_2ATT b) Align the contacts and place the battery pack in the battery compartment.
5840_CIB_2ATT 2002.11.7 5:50 PM Page 64 IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 800 222–3111. Please retain your receipt as your proof of purchase. PHONE IN CASE OF DIFFICULTY PROBLEM SOLUTION If the phone does not • Make sure the power cord is plugged work at all, check these into the base and an electrical outlet items first: not controlled by a wall switch.
2002.11.7 5:50 PM Page 65 PHONE PROBLEM SOLUTION To re-initialize the handset and base: 1 Disconnect the power to the base. 2 Remove spare battery pack (if installed). 3 Remove the handset battery pack. 4 Wait at least 15 seconds. 5 Insert the handset battery pack. 6 Connect the power to the base. PROBLEM SOLUTION If you hear noise or interference when using the phone: • You may be out of range. Move closer to the base.
5840_CIB_2ATT 2002.11.7 5:50 PM Page 66 IN CASE OF DIFFICULTY PHONE PROBLEM SOLUTION If the phone does not ring when you receive a call: • Make sure the ringer is on. • Make sure the telephone line cord is connected firmly to the base and the telephone jack. • Make sure the AC adapter is plugged firmly into an electrical outlet not controlled by a wall switch. • You might be too far from the base; move closer.
2002.11.7 5:50 PM Page 67 CALLER ID PROBLEM SOLUTION If the caller’s name or phone number is not displayed: • Make sure you subscribe to Caller ID service from your local telephone company. • Make sure the battery is charged. • Caller ID service might not work when the phone is connected to a Private Branch Exchange (PBX).
5840_CIB_2ATT 2002.11.7 5:50 PM Page 68 IN CASE OF DIFFICULTY ANSWERING SYSTEM PROBLEM SOLUTION If messages are incomplete: • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. • If the caller pauses for more than seven seconds, the system stops recording and disconnects the call. • If the system’s memory becomes full during a message, the system stops recording and disconnects the call.
2002.11.7 5:50 PM Page 69 ANSWERING SYSTEM PROBLEM If CL appears in the SOLUTION message window: You need to reset the clock. The answering system clock is not set automatically with incoming Caller ID information. PROBLEM SOLUTION If the system does not respond to commands from a remote touch tone phone: • Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.
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2002.11.7 5:50 PM Page 71 TECHNICAL SPECIFICATIONS TECHNICAL SPECIFICATIONS RF Frequency Band (Handset to base) 2400 MHz – 2483.
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