91-000353-010-000_E5640_R4.qxd 7/1/2005 12:22 PM Page 1 User Manual (Part 2) 5.
91-000353-010-000_E5640_R4.qxd You must install and charge battery before using the telephone. 7/1/2005 12:22 PM STOP! Page 2 See page 9 for easy instructions. For customer service or product information, visit our web site at Please also read www.telephones.att.com or call 1-800-222-3111. Enclosed in product package. Important Product Information Add new handsets to make your phone more versatile (see page 35) Your telephone can accommodate up to four cordless handsets.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:22 PM Page 1 User Manual (Part 2) 5.8 GHz Cordless Telephone/Answering System E5640/E5643B/E5644B with Caller ID & Call Waiting Table of contents Getting Started Answering System Operation Quick reference guide ........................2 Parts checklist .......................................4 Before you begin ..................................7 Telephone base installation................8 Battery installation & charging ..........9 Wall mounting ............
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:22 PM Page 2 Getting Started Quick reference guide Handset ^ CID Select/Menu Press to scroll up in menus. Press when phone is not in use to display Caller ID information (see page 23). While entering names or numbers, press to move the cursor to the left. Press to display menu, or to select highlighted item from menu. V DIR Press to scroll down in menus. Press when phone is not in use to display directory entries (see page 19).
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:22 PM Page 3 Getting Started Quick reference guide Telephone Base Handset Locator Volume Press to make handset(s) beep (see page 12). Press to adjust message playback volume. Charging In Use On when handset is positioned so its battery can charge. On when handset is in use. Flashes when another phone is in use on the same line, or answering system is answering an incoming call. Answering System Controls (see pages 24-32) Press to repeat message.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:22 PM Page 4 Getting Started Parts checklist for E5640 Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:22 PM Page 5 Getting Started Parts checklist for E5643B Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:22 PM Page 6 Getting Started Parts checklist for E5644B Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service.
1-000353-010-000_E5640_R4.qxd 7/1/2005 12:22 PM Page 7 Getting Started Before you begin About Caller Identification Telephone operating range Caller ID with Call Waiting features in this telephone let you see who’s calling before you answer the phone, even when you’re on another call. These features require services provided by your local telephone company. This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC).
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:22 PM Page 8 Getting Started Telephone base installation Install the telephone base as shown below. Choose a base location away from electronic equipment, such as computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Plug the large power adapter into an electrical outlet not controlled by a wall switch. Plug telephone line cord into telephone jack.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:22 PM Page 9 Getting Started Battery installation & charging After battery installation, place the handsets in their base unit or charger and allow to charge for 16 hours before use. You can keep the battery charged by returning the handsets to their base unit or charger after each use. When the battery is fully depleted, a recharge takes about 12 hours.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:22 PM Page 10 Getting Started Wall mounting The base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment, such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Install the line cord as shown in the diagram. Connect cords as shown on page 8, then press and slide down firmly so base is held securely on outlet mounting pegs.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:22 PM Page 11 Getting Started Belt clip & optional headset Install belt clip as shown below if desired. For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset. Snap belt clip into notches on side of handset. Rotate and pull to remove. Plug 2.5 mm headset into jack on side of handset (beneath small rubber cap).
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:23 PM Page 12 Telephone Operation Elapsed time PHONE 00:00:12 Basic operation Making and answering calls To answer an incoming call, press PHONE (or SPEAKER, or any dial pad key). To make a call, press PHONE or SPEAKER, then dial a number. Press OFF to hang up. To preview numbers before dialing, enter numbers first, then press PHONE or SPEAKER to dial. Press DELETE or OFF/CLEAR at any time to make corrections as you are entering numbers.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:23 PM Page 13 Telephone Operation Options while on calls Volume control Press the top ( + ) or the bottom ( - ) of the VOLUME butVolume Flash ton on the side of the handset to adjust listening volume. Each button press raises or lowers volume by one level. When you change the volume level, the new setting is saved. The new volume level will be applied each time you use the handset, speakerphone or headset.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:23 PM Page 14 Telephone Operation Intercom calls Intercom calls If you have more than one handset, use the intercom feature to have conversations between the handsets. Press the INTERCOM button on a handset to initiate an intercom call. Then after entering the number of the handset you wish to call, your handset will call the other handset.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:23 PM Page 15 Telephone Operation Call transfer Call transfer ENTER NUMBER# If you have more than one handset, you can transfer an external call from one handset to another handset. • Press INTERCOM to transfer an external call to another handset. You will see “ENTER HANDSET #”. After entering the handset number to which you want to transfer the call, your handset will display CALL FORWARDED.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:23 PM Page 16 Telephone Operation Highlighted menu item > DIRECTORY CALL LOG Handset settings At the feature menu you can change settings to customize how the telephone works. Press MENU, then use the ^V buttons to scroll to the feature you want to change. As you scroll through the menu, the top menu item is always highlighted with a > symbol. Press SELECT to select the highlighted item.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:23 PM Page 17 Telephone Operation Handset settings LANGUAGE ENGLISH Language At this menu you can select the language used in all menus and screen displays. Use the ^V buttons to select English, Spanish or French, then press SELECT to save your preference.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:23 PM Page 18 Directory Shared directory Pat Williams 555-1234 The directory is stored in the base, and is shared by all handsets. Changes made at any one handset will be reflected in all. Memory capacity The directory can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters long. A convenient search feature can help you find and dial numbers quickly (see page 21).
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:23 PM Page 19 Directory HANDSET 1 New Directory entries To create a new directory entry > DIRECTORY CALL LOG Press MENU, then press SELECT to choose DIRECTORY. Press V to highlight STORE. Press SELECT, then enter the telephone number when prompted. Use the dial pad to enter up to 32 digits, then press SELECT. You will be notified if the number is already in your directory.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:23 PM Page 20 Directory HANDSET 1 Directory search Press DIR to display the first listing in the directory. You can then use the ^ or V to browse through the directory, or search to find a specific entry. Press OFF at any time to exit the directory. Andrew 555-6789 NOTE: You can also display the first listing in the directory by first pressing MENU, then SELECT to choose DIRECTORY, and then SELECT again to choose REVIEW.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:23 PM Page 21 Directory HANDSET 1 To dial, delete or change entries To dial a number When any directory entry is displayed, press PHONE (or SPEAKER) to dial the displayed number. Andrew 555-6789 To delete an entry When any directory entry is displayed, press DELETE to delete the displayed entry from the directory. Once deleted, an entry cannot be recovered.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:23 PM Page 22 Caller ID Log Caller ID Log Shared Caller ID Log CHARLIE JOHNSON 1-888-883-2445 AM NEW 11/23 10:01 The Caller ID Log is stored in the base, and is shared by all handsets. Changes made at any one handset will be reflected in all. How Caller ID works If you subscribe to Caller ID service provided by your local phone company, information about each caller will be displayed after the first ring.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:23 PM Page 23 Caller ID Log HANDSET 1 6 NEW CALLS NEW To review the call log To review the call log Pat Williams 555-1234 AM NEW 11/23 10:31 Press CID to review the call log. The most recent call is displayed first. Use the arrow buttons to scroll through the list as shown at left. To return a call Press PHONE (or SPEAKER) to call the number as displayed.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:23 PM Page 24 Answering System Operation Answering System Operation Message capacity Message counter The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum recording time is 15 minutes. Messages will remain available for replay until you delete them. Number of messages (or, during playback, message number currently playing).
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:23 PM Page 25 Answering System Operation Day and time announcements To set day and time Before playing each message, the answering system announces the day and time the message was received. 1. Press TIME/SET The system will announce the current clock setting, then announce is “To change clock, Press TIME SET!¨ 2. Press TIME/SET 3. Press CHANGE until the system announces the correct day, then press TIME/SET. 4.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:23 PM Page 26 Answering System Operation Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system. Elapsed recording time (seconds). 1. Press to stop recording. MENU “Change announcement” To record your outgoing announcement 2. (Play/Stop) (Plays announcement previously recorded). Or 2. REC/MEMO “Now recording...” 3.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:24 PM Page 27 Answering System Operation Announce Only mode A “A” is displayed when Announce Only is activated. In announce only mode, callers hear an announcement but cannot leave messages. This option is useful, for example, to notify callers that you will be away for an extended period and request that they call back after a certain date. 1.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:24 PM Page 28 Answering System Operation Changing feature options Menu features can be changed to customize how the answering system operates. Press MENU repeatedly to hear each feature. Press CHANGE when you hear the feature you want to modify. 1. MENU Press until desired feature is heard (see list at right). 2. CHANGE Press until desired selection is heard. 3. MENU Press to set selection and move to next menu option.
91-000353-010-000_E5640_R4.qxd Number of messages waiting (or, during playback, message number currently playing). 7/1/2005 12:24 PM Page 29 Answering System Operation Message playback Press PLAY/STOP to hear messages. The system announces the number of messages, then begins playback. If you have new messages waiting, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all messages (oldest first).
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:24 PM Page 30 Answering System Operation Recording and playing memos Elapsed recording time (seconds). Press to stop recording. Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else if others in your household use the answering system. To record a memo 1. REC/MEMO “Now recording...” 2. Speak into microphone.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:24 PM Page 31 Answering System Operation Message counter displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter Message counter displays 0 No messages. 1-98 Number of messages/memos, or message number currently playing (flashes if you have new messages). 10-99 Current remote access code while setting (see page 28).
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:24 PM Page 32 Answering System Operation 1. Dial your telephone number from any touch-tone phone. 2. When system answers, enter two digit remote access code (19 unless you have changed it). 3. Enter remote commands (see list at right). 4. Hang up to end call and save all undeleted messages. Remote access A two digit security code is required to access your answering system from any touch-tone phone. This code is 19 by default; see page 28 to change it.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:24 PM Page 33 Appendix Screen icons, indicator lights & tones Handset screen icons & alert tones Screen icons Ringer off. Battery charging (animated display). Handset 1 11/23 10:01 AM MUTE NEW Low battery (flashing); place handset in base or charger to recharge. MUTE Microphone is muted. NEW New calls (press CID to review call log). Alert tones Two short beeps Press VOLUME keys while the volume levels are already at limits.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:24 PM Page 34 Appendix Handset display screen messages Screen display messages PHONE The handset is in use. ENDED The handset is on hook. NO ENTRIES You are accessing an empty directory or call log. LIST FULL You are saving to a full directory. MICROPHONE MUTED The call is on mute. SPEAKER The handset speakerphone is in use. LOW BATTERY The battery needs to be recharged. INCOMING CALL There is a call coming in.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:25 PM Page 35 Appendix Adding new handsets Your telephone can accommodate up to four cordless handsets. You can add new handsets (E560-2, sold separately) to the E5640 and E5643B at any time, but each handset must be registered with the base before use. The handset provided with your E5640 is automatically registered as Handset 1. Additional handsets will be assigned numbers in the order they are registered (Handset 2, Handset 3, or Handset 4).
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:25 PM Page 36 Appendix Replacing a handset If you are replacing a handset on a system that has the maximum number of registered handsets (4) or wish to change the assigned handset number of your registered handsets, you must first de-register the handsets, then re-register all handsets. To de-register all handsets • Unplug the power supply from the base unit. • Remove all handsets from the charge cradles and base.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:25 PM Page 37 Appendix Re-Registering a handset You can re-register handsets after de-registering from the base. Or you can re-register handsets to a new base unit, if you have replaced your base unit for any reason. To re-register a handset: • Make sure your handset batteries are properly installed and charged. • Your handset will display “SEARCHING...” • Press and hold the SELECT key until the handset displays “ENTER BASE ID”.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:25 PM Page 38 Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222-3111. Problem Suggestion Telephone does not work at all • Make sure battery is installed and charged correctly (see page 9). • Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:25 PM Page 39 Appendix Troubleshooting Problem Suggestion Incomplete messages • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after 4 minutes. • If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call. • If the system’s memory becomes full during a message, the system stops recording and disconnects the call.
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:25 PM Page 40 Appendix Technical specifications RF Frequency Band (Handset to base) 2400 MHz — 2483.
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91-000353-010-000_E5640_R4.qxd 7/1/2005 12:25 PM Page 42 Appendix Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line. Call your phone number, then enter your 2-digit access code (preset to 19). Fold here. Action Remote Command Play all messages ...................... Play new messages.................... Delete the message.................. Delete all old messages ..........
91-000353-010-000_E5640_R4.qxd 7/1/2005 12:25 PM Page 43 www.telephones.att.com Copyright © 2005 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 1 AT&T 06/05.